West Bengal State Cooperative Bank limited(WBSCB) promote agricultural lending in the state through the provision of agricultural finance in a systematic and professional manner. Another objective is welfare maximization by increasing the flow of resources to the underprivileged sector by integrating the priority sector with the overall domestic financial markets. But in case if you stuck in some issue you can easily solve it. follow the steps provided below in the manner told.
WEST BENGAL STATE COOPERATIVE BANK TOLL FREE NUMBER
File a online complaint and another is that you can directly walk into your branch and resolve your issue by bringing it into the notice of Branch Manager for redressal or call to the toll free number of the bank.
Costumer care number: 033-22488491/ 22488492/22488692 / 22481734
GENERAL MANAGER – WEST BENGAL STATE COOPERATIVE BANK
If you are not satisfied with the feedback of the branch manager you can take your issue to managing director or general manager. First, you have to fill the online complaint form in which you have to provide your type of issue, account number, mobile number, address etc and after lodging the complaint successfully a unique id will be given to you through which you can check the status of your complaint. You can also download the complaint forms for general complaints and ATM related complaints.
HOW TO CONTACT WEST BENGAL STATE COOPERATIVE BANK
Email: [email protected]
IFSC Code: WBSC000RTGS
West Bengal State Cooperative Bank limited,
Kolkata – 700069,
Opposites Amber Hotel
After the success completion of lodging the complain, then Bank will look into your issue and try to you give their valuable feedback as earliest possible. Maximum time the Bank will take for response on issue will be 1 month.
BANKING LOKPAL WEST BENGAL
Even if the customer doesn’t feel satisfied he/she can Lodge their complaint to the Banking Ombudsman. Banking Ombudsman is a free body set up by the government and will look into the matter independently without any interference to give the right feedback.