The role of cooperative banks in providing remedial loans for farmers, for trade services and business based on short-term loans and agriculture based industries. All banking related facilities and loans are provided by the Uttar Pradesh State Cooperative Bank at a very low-interest rate and few schemes are free of interest rates also. To more about this visit the respective branch. They provide as much facility as they can for customers. But if the customer find some difficulty in any issue related to the bank, he/she can follow these steps and can solve their problems:
UTTAR PRADESH COOPERATIVE BANK TOLL FREE NUMBER
It is the simple step, You can directly visit your nearby branch of the bank or you can also call the toll free number of the bank and talk to the branch manager or you can a complaint online. The customer service is available for 24hrs for all customers. keep all the valid proofs and documents related to your problem and bank account as all these information will be asked by the customer care executive.
Toll-free number: 91 120 2781403
IFSC code – ICIC00UPSCB
UTTAR PRADESH COOPERATIVE BANK HEAD OFFICE
If you are not satisfied with the solution of branch manager or didn’t receive any response from step 1, in that case, you can directly write or register your complaint to Uttar Pradesh cooperative bank managing director at the Uttar Pradesh cooperative bank head office.
DM Compound Colony,
Kaiserbagh Officer’s Colony,
Uttar Pradesh 226001
BANKING OMBUDSMAN(LOKPAL) UTTAR PRADESH
If you are not satisfied with the above steps you can complain to the Banking Ombudsman. Banking ombudsman will investigate the case independently. You can approach Banking Ombudsman(Lokpal) if you are not satisfied with the result of above procedure or didn’t receive any response from the bank. Banking Ombudsman is the open body appointed by Reserve Bank of India. Remember you can only approach Banking Lokpal after of 30 days from filing a complaint at your respective Bank or branch.
Address of Banking Ombudsman:-
C/o Reserve Bank of India
Sansad Marg, New Delhi- 110001