The Gujarat State Cooperative Bank(GSCB) was established in the year 1960 and registered under the Gujarat State Cooperative Societies Act 1961. GSCB aims to promote a sound, strong and vibrant cooperative credit structure in Gujarat embedded with latest technology and computerization, providing innovative and affordable banking products. But sometimes you may encounter with some issues so, you can file a complaint and resolve it. The various phases of complaint box are:-
GUJARAT STATE COOPERATIVE BANK TOLL-FREE NUMBER
At the initial stage of the issue, you can directly walk into your respective Branch and consult with the Branch Manager or dial to the toll-free number or fill the online complaint form. Whenever you file any complaint in the bank you should keep all the valid proofs and documents safe with you as all these documents will be asked by the bank when you will file the complaint.
Toll-free number: 079-27459000
Email: [email protected]
HEAD OFFICE – GUJARAT STATE COOPERATIVE BANK
If you are still not satisfied with the result of above step, you can write about your complaint to the Nodal Officer of Gujarat State Cooperative Bank head office. You can write to head office if you are not satisfied or you haven’t received any response from the bank.
Sardar Vallabhbhai Patel Sahakar Bhavan,
132 Feet Ring Road,
Near Shastri Nagar Brts Bus Stand,
Phone: +91 79 2745 9000
BANKING LOKPAL GUJARAT
After following the three steps, if you didn’t get any response or not satisfied with the response or if haven’t received any response from the bank within 30 days, in that case, you can approach to Banking Lokpal for help. Banking Ombudsman is commonly known as Banking Lokpal by people. Banking Ombudsman is a body which investigates the issues without anyone’s interference and its located in the State capitals. Banking Lokpal is appointed by Reserve Bank of India (RBI). The address of Banking Lokpal Gujarat is mentioned below:
Address of Banking Ombudsman.
C/o Reserve Bank Of India
La Gajjar Chambers