REGISTER COMPLAINT IN KERALA STATE COOPERATIVE BANK

Kerala State Cooperative Bank is one of the very famous private sector Bank in India. Kerala state cooperative bank is the main structure to provide credit and became backbone for rural sector of Kerala. Kerala state cooperative bank is providing many facilities to its costumer but if you have any issue related to the bank you can resolve your issues by following these steps. One should follow the below steps in the manner told only.

KERALA STATE COOPERATIVE BANK TOLL FREE NUMBER

Directly walk into your respective branch and make the Branch Manager aware about your issue, so that he/she can take further steps. Or you can call to toll free number or register your complaint online and keep all the required documents and proofs for any further process.
Toll free no. : 0471 – 2547200/ 2317081
Email: [email protected]/[email protected]

PRINCIPAL NODAL OFFICER -KERALA STATE COOPERATIVE BANK

In step 2, the issues are resolved by the Principal Nodal Officer, if the issues are not resolved by the Branch Manager or the reply is not felt satisfactory by the customer. This process may take up to 10-15 days to give you a valuable feedback.

KERALA STATE COOPERATIVE BANK HEAD OFFICE

If your problem doesn’t get resolved in above 2 steps or you are not satisfied with the response from the bank, in that situation, you can write to the Senior General Manager at Kerala state cooperative Bank head office.
Address:
2nd Floor,
Colombo Building, MM Ali Rd,
P.B.No.556,
Palayam,
Kozhikode,
Kerala 673002
Phone: 0495 270 3498

BANKING LOKPAL KERALA

If you don’t feel satisfactory with the reply from the Bank or didn’t got any response in your issue from Bank within one month, you can ask Banking Ombudsman for help. Banking Ombudsman office is situated in the respective state capital. Banking Ombudsman is mainly known as Banking lokpal by the common people. Banking Lokpal is the body appointed by Reserve bank of India to look into your issue independently and gives you back with a valuable feedback.

ADDRESS OF BANKING LOKPAL KERALA

C/o Reserve Bank of India
Bakery Junction,
Thiruvanthapuram, Kerala-695033

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