REGISTER A COMPLAINT IN GOA STATE COOPERATIVE BANK

Goa State Co-operative Bank is one of the very famous private sector Bank in India. Goa state cooperative Bank renders various loan facilities all its customers in rural as well as in urban sectors. But few times we have seen that a few of people who are new in this banking scheme got stuck in some issues. so through this article we will make you aware about the phases through which you can resolve your problems.

GOA STATE COOPERATIVE BANK TOLL FREE NUMBER

Directly walk into your respective branch and make the Branch Manager aware about your issue, so that he/she can take further steps. Or you can call to toll free number or register your complaint online. Make sure that you have gathered all the valid proofs and information related to your issue as that will be asked by the customer care executive. The toll free service of Goa State cooperative bank is open for 24hrs.
Website: http://gscbgoa.com/
Toll free number: 832 2437641
Fax: 832 2437649
Email: [email protected]
[email protected]

PRINCIPAL NODAL OFFICER – GOA STATE COOPERATIVE BANK

In step 2, the issues are resolved by the Principal Nodal Officer, if the issues are not resolved by the Branch Manager or the reply is not felt satisfactory by the customer. This process may take up to 10-15 days to give you a valuable feedback.

GENERAL MANAGER – GOA STATE COOPERATIVE BANK

If your problem doesn’t get resolved in above 2 steps or you are not satisfied by the response from the Bank, in that situation, you can write to the Goa state cooperative bank head office.
Corporate Head Office:
Goa State Co-operative Bank Ltd.
SAHAKAR SANKUL
Patto Plaza,
EDC Complex,
Panaji,
Goa – 403 001
INDIA.

BANKING OMBUDSMAN(LOKPAL) GOA

If you don’t feel satisfactory with the reply from the Bank or didn’t got any response in your issue from Bank within one month, you can ask Banking Ombudsman for help. Banking Ombudsman office is situated in the respective state capital. Banking Lokpal is appointed by Reserve Bank of India.
Address of Banking Ombudsman:-
C/o Reserve Bank Of India
Garment House,
3rd floor, Dr. Annie Besant Road,
Worli, Mumbai-400018
Tel-24924607/24960893

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