PUNJAB STATE COOPERATIVE BANK COMPLAINT BOX

Punjab State Co-operative Bank is the reputed cooperative bank of Punjab. Punjab state cooperative bank promotes the economic interest of the member banks and cooperative societies in the state in accordance with cooperative principles and to facilitate the development and funding of any cooperative society registered. Sometimes we face few issues related to your account. In that case, you can refer to the complaint box for a solution. To solve the issues follow the steps provided below in the manner told:-

PUNJAB STATE COOPERATIVE BANK TOLL-FREE NUMBER

When you face any issue you can directly talk to your Branch Manager for immediate solution of your issue or you can call the toll-free number or the third possibility is that you can fill the online complaint form. Remember to generate the acknowledgement and complaint reference number for future use.
Website: http://pbcooperatives.gov.in/PSCB.htm
Customer Care Numbers: 91-172-(620560-564)
Email: [email protected]
Fax: 0172-2620746

CONTACT REGIONAL/ZONAL MANAGER – PUNJAB STATE COOPERATIVE BANK

If your issue is not solved or result doesn’t go into your favour, in that case, you can knock the doors of Regional Manager and even if you are not satisfied with this level your can file your complaint at Zonal Manger’s office. You can write to the Zonal Manager if you do not receive any response from the bank within 3 working days or extended period of one week. The zonal manager will leave you with a feedback within 15 working days of filling your complaint.

NODAL OFFICER – PUNJAB STATE COOPERATIVE BANK

If even after the two steps, you are still not satisfied, you can write about your complaint to the Punjab state cooperative bank Nodal Officer of Bank at Punjab state cooperative bank head office.
Head Office
The Punjab State Cooperative Bank SCO-175-187,
Sector -34, Chandigarh
(India) Chandigarh Punjab India
Phone: 0172-2620646 / 5061405

BANKING OMBUDSMAN(LOKPAL) PUNJAB

After following the three steps, if you didn’t get any response or not satisfied with the response, you can also write to the Banking Ombudsman. Banking Ombudsman is a body which investigates the issues without anyone’s interference and its located in the State capitals.
Address of Banking Ombudsman:-
C/o Reserve Bank Of India
4th floor, sector-17,
Central Vista,
Chandigarh-160017
Tel-0172-2721109/2721011

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4 comments

  1. I have Rd account with your bank my account num is 0412xxxx091100092.today is maturity date of my Rd.but when I visited your fazilka coop bank branch they told me that open new account for this.I said I have many accounts I will not able to open account with your bank. give me payment by dd or cheque then they refused and shouted at me.kindly issue me DD of my Rd.
    Regards
    Alish Gumber
    9xxxx79729

    • Dear Alish,

      Please note that ask higher officials of the bank to clear rules over the issue, Now comes the most important point that not in any case they can shout on you, In case of bank staff Misbehave please lodge the complaint with higher Authority and Banking Lokpal. Here we will provide you the contact details of Bank Lokpal Punjab as Under :

      Shri J L Negi
      C/o Reserve Bank of India
      4th Floor, Sector 17
      Chandigarh
      Tel. No. 0172 – 2721109
      Fax No. 0172 – 2721880
      Email : [email protected]

      Regards

  2. Dear SIR my account no 797.My name is kuldeep singh . i belong to village Longowal district sangrur. Todayv i was go to the cooperative bank longowal near post office the time is near about 3:45pm . I ask to guard open the gate because i go there for to open the new account . the staff misbeahave with me and they do not open my account and rudely ask me to come tommorow. i go there many times they always give me same ans in same rude language . i go there every time with my full documents adhar card,pan card and voter card.pls take action agaist bank staff and gave me solution for this.

    name= Kuldeep singh
    vill =longowal
    dist =Sangrur
    state =Punjab
    contact no=946xxx0644
    longowxxl.com

  3. Too slow service . Waiting from today morning to open account. Entire branch is empty . Still in the queue. Too much poor service in corporative bank parjian kalan, jalandhar.

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