PROBLEM SOLVING PROCEDURE OF ORISSA STATE COOPERATIVE BANK

Orissa state Cooperative Bank provides facilities to its customers through various Branches. Orissa state cooperative bank corporate mission is to become a strong and competitive Bank offering innovative financial products and services and to lead a rejuvenated Short Term Cooperative Credit Structure to better serve the people of Orissa. But sometimes you may encounter with some issues so, you can file a complaint and resolve it. The various phases of complaint box are:-

ORISSA STATE COOPERATIVE BANK TOLL-FREE NUMBER

At the initial stage of the issue, you can directly walk into your respective Branch and consult with the Branch Manager or dial to the toll-free number or fill the online complaint form. Keep all the required documents related to your account and issue as all these information will be asked by the customer care executive. the customer care service of Orissa state cooperative bank is available for 24hrs for all customers.
Phone no.: 0674-2507425
Email: [email protected]

ORISSA STATE COOPERATIVE BANK HEAD OFFICE

If the above step doesn’t prove beneficiary for you or you are not satisfied or you didn’t receive any response from the bank, in that case, you can write to the Orissa state Cooperative Bank Head Office informing about your issue. The Head Office will investigate your case and leave you with a valuable feedback with 15 working days. The address of Orissa state cooperative bank is mentioned below:
Address:
A/34, Unit – 3,
Jawaharlal Nehru Marg,
Bhubaneswar,
Odisha 751001
Phone:0674 239 2248

BANKING OMBUDSMAN(LOKPAL) ORISSA

This is the final stage from where you can hope to get a result in your favour if you haven’t got yet. You can approach Banking Ombudsman if your issue is not resolved within 30 days or you are not satisfied with the response.
Banking Ombudsman office is situated in the respective state capital. Banking Ombudsman is commonly known as Banking Lokpal by the common people. Banking Lokpal is the body appointed by Reserve Bank of India to look into your issue independently and gives you back with a valuable feedback.
Address of Banking Ombudsman:-
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751001
Tel-0674-2394844

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