PHASES OF COMPLAINT IN PONDICHERRY STATE COOPERATIVE BANK

Pondicherry State Co-operative Bank is the trusted bank of Pondicherry. But in case if you stuck on some issue you can easily solve it. Follow the steps provided below in the manner told.

PONDICHERRY STATE COOPERATIVE BANK TOLL-FREE NUMBER

You can directly walk into your branch and resolve your issue by bringing it into the notice of Branch Manager for redressal or call the toll free number. The toll-free service of the Pondicherry state cooperative bank is available for 24hrs for all customers. Keep all the documents related to your complaint with you as all these can be asked by the customer care executive while you make a call. After the successful filing of your complaint, within 3-4 working days bank will leave you with their valuable feedback. The contact details of the bank are mentioned below:

Toll-free number: 0413-2336874

ZONAL MANAGER – PONDICHERRY STATE COOPERATIVE BANK

Now, even if you are not satisfied with the feedback of the branch manager you can take your issue to the zonal manager. You have to fill the online complaint form in which you have to provide your type of issue, account number, mobile number, address etc and after lodging the complaint successfully a unique id will be given to you through which you can check the status of your complaint. You can also download the complaint forms for general complaints and ATM related complaints.

How to contact Pondicherry State Cooperative Bank

Email: [email protected]/ [email protected]
Website: http://pondicherryurbanbank.in/

Address:
Jaya Nagar,
Ozhandai Keerapalaiyam,
Mudaliarpet,
Puducherry, 605004
Phone:0413 228 0755

After the successful completion of lodging, the complaint, then Bank will look into your issue and try to you give their valuable feedback as earliest possible. Maximum time the Bank will take for the response on the issue will be 1 month.

BANKING OMBUDSMAN( LOKPAL) PONDICHERRY

Even if the customer doesn’t feel satisfied he/she can Lodge their complaint to the Banking Ombudsman. Banking Ombudsman is a free body set up by the government and will look into the matter independently without any interference to give the right feedback.
Address of Banking Ombudsman:-
C/o Reserve Bank of India
Fort Glacis
Chennai-600001
Tel-(044)25395964

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