GUIDE TO FILE A COMPLAINT IN OBC UPI

Oriental Bank of Commerce is one of the very famous private sector Bank in India, recently launched its own UPI application. UPI stands for Unified Payment Interface through which you can make your online transactions. In case you face any issue related to:-
1. UPI APP
2. PAYMENT FAILURES
3. AMOUNT DEDUCTION
4. ATM RELATED ISSUES
or any other issue, you can follow the steps given below to register your complaint.

CONTACT ORIENTAL BANK OF COMMERCE BRANCH UPI COMPLAINT

Directly walk into your respective branch and make the Branch Manager aware about your issue, so that he/she can take further steps. Or you can call the toll-free number or register your complaint online. The toll-free calling service is available 24 hrs for the customers. If you have any query, you can instantly call to the toll-free number and get your query or problem solved. The toll-free number of the Bank and other details are mentioned below:
Toll-free number:- 1800 180 1235
OBC UPI App Complaint Toll Free Number email id
OBC UPI App Complaint Toll-Free Number email id

OBC UPI REGIONAL MANAGER

In step 2, If the issues are not resolved by the Branch Manager, you can contact to the Regional Officer of the Bank. The Regional Manager will process according to your request and give you a valuable feedback within 8-10 working days.

OBC BANK PRINCIPAL NODAL OFFICER

If your problem doesn’t get resolved in above 2 steps or the reply is not felt satisfactory by the customer, then, in that case, you can write to the Principal Nodal Officer of the OBC Bank. The Principal Nodal Officer will resolve your issue as soon as possible. The Principal Officer may take maximum 15-20 days to resolve your issue. The address of the OBC Bank Principal Nodal Officer is mentioned below:
Oriental Bank of Commerce,
Corporate Office,
Plot No. 5, Sector 32, Institutional Area,
Gurgaon – 122001 (Haryana)This process takes up to 3 weeks to leave you with a valuable feedback.

BANKING OMBUDSMAN

If you don’t feel satisfied with the reply from the Bank or didn’t get any response in your issue from Bank within one month, then you can ask Banking Ombudsman for help. Banking Ombudsman office is situated in the respective state capital.

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14 comments

  1. Hari shanker sharma

    यू पी आई से हमने ₹ 2000 ट्रांसफर किए किसी कारण बस असफल हो गया A.C Namber 072901xxxx89 से डेबिट हो गया है कृप्या हमारे एकाउंट मे जमा करने का कष्ट करे धन्यवाद

  2. Hari shanker sharma

    07290100004589 account se 20th March ko 2050rs debit ho gaya hai transfer karte samay kirpaya hamare account me jama karne ka kast kare

  3. Kamlesh Varjangbhai Gal

    My amount Rs. 1000 debit clearly from my account. But not transfer. Please check it…

  4. I made a transfer through BHIM App yesterday but it was failed. My money has been deducted from my account but it was not reached to Benefice as the transaction failed.

    Transaction ID : 712xx45106 @ 16:34:51 to Account no : 187xxx1004665 ( IFSC Code : ORxxx8722) from my Account#
    (Orintal Bank of Commarce)
    Amount : Rs. 5000/=

    I have tried to contact customer care since yesterday night but failed to get any responses from them . No body picks up the phone.

    In the above regard request you to help me to get my money back.

    Regards:
    Santosh Kumar
    97xxx77

    • Dear Santosh,

      Please Report this issue immediately to OBC Upi Complaint Toll Free Number and email id.

      Regards

  5. Transaction failed.but amout debited.plz my amout ,crediet in my account. Ac nu-1848******0189 , amunt-rs3000- Rs 500 Rs 500

  6. Mera nam pradeep tiwari mera khata 4834xxxxx10220605 hai mai bhim app ke dwara 100aur fir 1000 ka tranjection ki tha mere khate se bailence cut ho gaya aur jiske khate me dala vo abhi tak uske khate me paisa nahi pahucha hai uski tran. Id hai(1) 7xxxxxx2318. (2)716xxxxx3321 hai kripya in id ka paisa rifand kar dijiye ya us khate me dal dijiye

  7. DIPU KUMAR PAUL

    Me bhim apps ek money transfer kiya the fail Mar diya lekin mera account se balance cut gaya.
    Transaction id=717500441579
    A/c=468701xxx00598
    Ifsc=barb0dhekia
    rs=3500
    Plzz mera money back kar dijiye.

  8. Ashok kumar singh

    Mera nam ashok kumar singh mera obc a/c no.0780xxxx001465 hai.dt.10/07/2017 ko bhim app se sbi a/c me 5000/rs transfer kiya tha.trasfer asafal raha kisi karan se .paisa transfer huwa na mere a/c me return huwa . please mera paisa return kiya jay.

  9. Guddu kumar Singh humane 10 July ko Rs 10000 transfer keya tha upi se wo transfer nahi huya please humere a/C se cut gya to please humere a/ C me jama k arena ke kriupa kre aapke aati kriupa hoge

    A/C NO. 09652041032734
    Name >Guddu kumar Singh
    Branch >obc vapi (gujrat)

    • Dear Sir,

      As per the UPI Procedural Guidelines issued by NPCI, failed transaction debited money should be dealt by the PSP/ Bank, NPCI is not responsible for the refunds. Kindly contact your bank immediately and report the issue in written and get the complaint number for further assistance. If in case your problem doesn’t get resolved in 30 working or days or you are not satisfied with bank’s reply then you can further escalate the issue to the RBI Banking Lokpal of your state. All the Banking Lokpal addresses for each state is given here kindly Refer.

      Regards
      Saumya

  10. Kailash Chand saini

    Mene bhim app se tranaction kiya the rs 7000 but wo wrong account par transfer ho gya. Pls help me

  11. Dear Sir
    I have already use obc upi app but before few days my app not working i have open this app some massage recieved your mobile number is not valid but i have used same mobile number pls tell me about this problem as soon as possible i have many transection on this same number use with upi app pls tell me as soon as possible
    jatin sharma
    9888xx91

  12. Sir mene sim slot change kiya mera upi app work nahi ker raha mene un8nstall kiya phir dubara instsll kiya ab open kerne pe check sms krr kuch likha aata hai uspe clik karo to sms ke pese cut jate hsi lekin app work nahi kerta me 5 sms ker chuka hu

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