Maharashtra State Co-operative Bank(MSCB) is one of the most reliable banks. The MSC Bank serves as a balancing centre for the surplus resources of co-operatives in the state and ensures their multifaceted development and prosperity. MSC Bank is the biggest co-operative bank in the country. Besides, it is the only co-operative bank in India which has figured 9 times among the top 1000 banks in the world on the basis of financial soundness (Capital Adequacy) as surveyed by ‘The Banker’ published from London, periodically.
The bank provides many facilities to their customers but many customers can have problems in accessing or using their account. Also, a new user can get confused also, so, you can follow these simple steps and can resolve your issues easily.
CONTACT MAHARASHTRA STATE COOPERATIVE BANK BRANCH MANAGER
As this is the initial stage of the issue, you can directly contact to the Branch Manager and make him aware of the issue or you can call the Toll-free number of the Bank or you can lodge a complaint by filling the online complaint form. The documents related to your complaint are required to be submitted in your respective Branch for better processing. The contact details of the bank are mentioned below:
TOLL-FREE NUMBER: 02222876015/16/17/18/19/20
REGIONAL/ZONAL MANAGER MAHARASHTRA STATE COOPERATIVE BANK
If your issue is not resolved by the Branch Manager or didn’t get any response from the Bank in a reasonable time or you are not satisfied with the response, in all these conditions you can approach the higher authorities of the Bank. You can write to the Regional/Zonal Manager at:-
S No 915/2
P O Box No 882,
Dr Sule Road,
Pune – 411004,
+(91)-20-25654497, 25654945, 25659503, 25676305
BANKING OMBUDSMAN(LOKPAL) MAHARASHTRA
Banking Ombudsman is the body appointed by Reserve Bank of India to look into the matter independently. You can approach Banking Ombudsman, in case you didn’t get any response within 30 days of lodging the complaint or you are not satisfied with the reply. The Address of Banking Ombudsman:-
C/o Reserve Bank Of India
3rd Floor, Dr Annie Besant Road,