Jammu and Kashmir state co-operative bank limited is the trusted bank of J&K as this bank has done a lot for farmers to improve their financial situations. Jammu and Kashmir state cooperative Bank rendered loans to low caste farmers so that they can get rid of the landloards. As few people can get stuck in some problems while banking with Jammu and Kashmir cooperative bank for that a complaint section has been formed by the bank where all the users can put their queries and resolve their issues. The phases of your complaint procedure is as follows:-
JAMMU AND KASHMIR STATE COOPERATIVE BANK TOLL FREE NUMBER
File a online complaint and another is that you can directly walk into your branch and resolve your issue by bringing it into the notice of Branch Manager or call to the toll free number of the bank. In this phases the bank will take about 2-3 days to give you a feedback.
Toll free number:- 0194-2312769 (Srinagar)
0191-2548304 & 2575628 (Jammu)
JAMMU AND KASHMIR COOPERATIVE BANK MANAGING DIRECTOR
If you are not satisfied with the feedback of the branch manager you can take your issue to managing director or general manager. First, you have to fill the online complaint form in which you have to provide your type of issue, account number, mobile number, address etc and after lodging the complaint successfully a unique id will be given to you through which you can check the status of your complaint. You can also download the complaint forms for general complaints and ATM related complaints.
Managing Director /CEO
Head office Srinagar,
255/A, Nursing Garh,
Balgarder , Srinagar , Kashmir.
Ph.No. (O) 09142459085, 01942455033
E.Mail. [email protected]
Regional Office, Jammu,
28/9, Trikuta Nagar, Jammu.
E.Mil. [email protected]
BANKING LOKPAL JAMMU AND KASHMIR
Banking Ombudsman is a free body set up by the government and will look into the matter independently without any interference to give the right feedback. You can approach to banking Lokpal if your issue is not resolved within 30 days by the bank or you are not satisfied with response from the bank in that case, you can file a complaint in banking Lokpal.
Address of Banking Ombudsman:-
C/o Reserve Bank Of India
Sansad Marg, New Delhi-110001