ISSUES AND THEIR SOLUTIONS IN BHIM APP

Few days ago, PM Narendra Modi launched a new application for digital payments called BHIM(Bharat Interface for Money). But as you all know that there are always some issues and problems faced in the beginning of every application. So in this article we will look after all the problems in BHIM app and try to find their solutions also.

#OTP ERRORS IN BHIM APP:-

So many times we have noticed that customers are complaining that they are not receiving the OTP on time. This is because of the heavy loads on the server during the working hours. So the solution of this problem is to use the app during the non working hours like at night or in the morning. Sometimes, the Android versions are also the problems for declined payments. For this, it is suggested to use Android 8.0 and above versions to operate BHIM smoothly.

#What is Biding OTP error in BHIM app?

Mostly the users with dual sim smartphones are facing this type of errors. Solution for this type of errors is that the users are preferred to keep the BHIM app registered sim in Slot 1. So that you can easily receive the OTP and your Biding OTP error problem will be solved.

#Not receiving any notifications from the banks:-

We have seen that customers are not receiving the notifications of their failed or successful transactions but its too difficult to make any type of comment in this type of problem because the app is just rolled-out and we tried it. So it will take time to set up proper notification system.

#Mobile number verification issue:-

If there is a problem in the mobile number verification of the registered sim then we can just wait for the updated version of the BHIM app. PM’s team is working on it and soon we can see the updated version of it.

#how to resolve transaction declined errors?

Maximum times the users are getting the message that your transaction has been declined. Mostly the closing and reopening of the app solved the problem but even after this your problem is not getting solved then you again close the app, free the RAM, close all the background running applications and reopen the app. Your problem will be solved.
           These are the most common issues faced by the users in the BHIM app. If you have any other queries, just leave a comment for us, we will love to help you.

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CHINTHAPARTI VENKATASIVA
Guest
CHINTHAPARTI VENKATASIVA

I am transferred ₹10000/- to my wife’s Andrabank account on 03-02-2017.But the amount didn’t credit my wife’s Andrabank account.But also the amount is debited from my account.I am also contacted my home branch.The problem didn’t solved till now.
Debited account:xxxxxxxx2050(SBI)
Transfer account:08171xxxxxxxxxx(Andrabank)
Transaction ID:703414107742
Phone number:097036xxxxx

Akhalesh Kumar
Guest
Akhalesh Kumar

Did ur problm solve ????

pushkar kumar
Guest
pushkar kumar

No

Narasimhamurthy s
Guest
Narasimhamurthy s

Am also facing same problem

Pruthvi
Guest
Pruthvi

i am also facing the same problem……

CHINTHAPARTI VENKATASIVA
Guest
CHINTHAPARTI VENKATASIVA

When will solved my problem?

Neha M Patel
Guest
Neha M Patel

I am Transfer 3000/- Rupees using Bhim App. From My Saving Account to Other BOI Current Ac. Amount is Debited from My Saving Ac. But it not Credited in BOI Current Ac. Bhim App Status is Pending. This Transaction Dated 09 Feb 2017. Transaction ID : 704015169800
My BOB Ac No. xxxxxxxxxx6338
BOI Ac No. xxxxxxxxxxx0163

REKHA DAVI
Guest
REKHA DAVI

Dear sir my name is mrs Rekha Davi and my upi – 96xxxxxi,MRS REKHA DAVI blongs to [email protected], as debit by Rs xxxxxon 17 xxxxx 2017 at xxxxx, Tranjection Number is xxxxxxxx. i wretern compland 4 times, but my balance not refund till now, so i request to you plese REFUND my balance , THANKS SIR, NAME-MRS REKHA DAVI MOB-xxxxxx3 Mail [email protected]

sudhir kumar mallick
Guest
sudhir kumar mallick

I am sudhir kumar mallick .in a sbi costmer last 7 march tak mey 5000 money transfer kiyatha but may koyi account no nehi mara ist mene money send me click kiya tha usme mobile no/ payment address aya to h mene mery nam sudhir kumar mallick mara tha then verify ayya use bi click success boli likha tha then send money space ayya mene 5000 mara then mera account se 5000 debit hua mery question mey koyi account no nehi mara toh mery paisa kahan gayi meri account …kuchh samaya bad me ek transaction id ayya tha 70660xxxx57…my registered… Read more »

Sanjeevan G
Guest
Sanjeevan G

I am transferred ₹350/- two times of my union bank account on 24.03.2017. But the amount didn’t credit my union bank account.But also the amount is debited from my account.I am also contacted my home branch.The problem didn’t solved till now.
Debited account:33xxxx58015(SBI)
Transfer account:55xxxxxxx014546(union bank)
Transaction ID:7083xxxx32 & 7083xxxxxxxx
Phone number:97xxxxx

Sanjeevan G
Guest
Sanjeevan G

I am transferred ₹350/- two times of my union bank account on 24.03.2017. But the amount didn’t credit my union bank account.But also the amount is debited from my account.I am also contacted my home branch.The problem didn’t solved till now.
Debited account:339xxxxx5(SBI)
Transfer account:5586020xxxxx6(union bank)
Transaction ID:7083xxxxx76432 & 708309xxxxx4
Phone number:9787xxxx

Sanjeevan G
Guest
Sanjeevan G

When will solved my problem?

Vijay Kumar Karolla
Guest
Vijay Kumar Karolla

I have transferred amount of ₹10000 twice from BHIM app on iPhone linked to my bank A/C. The receiver was Canara Bank.now the status shows pending on app. The amount ₹20000k has been debited from my A/C. The receiver says, the amount got credited and then debuted back from his A/C.my banker says to check with the receiver’s Bank and the receiver banker says to check with my banker.

Kindly resolve this issue and credit back the due amount to my bank A/C .

Phinoucky Ahuja
Guest
Phinoucky Ahuja

Vijay sir can u give me ur contact no.

Sanajy Singh
Guest
Sanajy Singh

I am NRI and trying to configure bhim app. On logging in the app is able to recognize my bank accounts but on selection of the account it says invalid mobile number format. Can you help?

Girish kumar c
Guest
Girish kumar c

I’ll transfer the amount of rs 3000 on 8/4/17 to my Friend but the amonut didn’t credited to her account plz resolve the problem as soon

Sanjay Kumar Yadav
Guest
Sanjay Kumar Yadav

Dear sir/madam
I transferred a amount of 2000 in date 11 Apr 2017 but amount can be debited in my Sbi account no. amount can not be credited I’m canara bank which can I transfer amount
Transaction I’d 7101176xxx2
Branch address Sbi bank kotputli 303108

Akhalesh Kumar
Guest
Akhalesh Kumar

Dear sir/madam

I transferred an amount of rs 10000 in my relative’s account,amount debited from my a/c but transactions not showing success and not also credited in my relative’s account.

how can i get my amount??

Basavaraj Angadi
Guest
Basavaraj Angadi

Dear Sir,
I am Basavaraj Angadi I am transfered my another account so I am enter the my name and verify then 9000 amount mentioned then send it but money transfer to wrong or another account number please solve or repund my cash

Narasimhamurthy s
Guest
Narasimhamurthy s

Dear sir /madam
My name is Narasimhamurthy, I transferred 10000 rs to my friend account, using bhim app amount debited from my account, but not credited to his account, transaction not shown as pending or success stay as red symbol arrow

Akhalesh Kumar
Guest
Akhalesh Kumar

My amount is refunded today with in 2 days after complaint in branch.

Suma
Guest
Suma

Even i was facing same problem, but my problem solved within 2 days. I just complained to Bank and sent a mail with transaztion ID, and details. they refunded my amount within two days.
Bhim app don’t have problem may be network problem that’s it.

Salikram vishwkarma
Guest
Salikram vishwkarma

Dear sir / Madam

I transferred an amount of 7000 in my son ‘account. Amount debited from my account. But amount is not transffer .

How can I gate my money back.

Sujeesh Rajan
Guest
Sujeesh Rajan

Dear Sir / Madam,

I transferred an amount of Rs. 3000 in my Dad’s account from Punjab National Bank through State bank of Mysore. Amount has been debited from my account but it is not showing in my Dads’s account on dated 26th April 2017.

How can I gate my money back. Could anyone help me.

DR.SANJAY SRIVASTAVA
Guest
DR.SANJAY SRIVASTAVA

SIR ,I HAD TRANSFERED 2000Rs. BY MY A/C NO. 312xxx367 [SBI] TO A/C NO.348xxx0448[SBI] ON DATED 01/05/ 2017 AT 8.30 A.M. AND TRANSACTION I. D. ARE 712xxx05390. RS.2000 DEBITED BY A/C BUT AMOUNT NOT TRANSFER TO OTHER A/C. SO PLS.RETUNE MY AMOUNT AS SOON AS POSSIBLE. MY MOBILE NO.945xxx205.

Anshuman Dahale
Guest
Anshuman Dahale

Hello Sir, I mistakenly transferred some amount to incorrect UPI address through BHIM app on 4th of May. I reported this issue against the transaction in the app itself. But when I checked the ticket the description shows “Amount debited but not credited to benificary”. There is no option to change the description. I called the BHIM app helpline but no one is answering the call. I emailed them the complaint, but no reply till now. I tweeted this to BHIM official handle but no response. I called my bank, and they said its BHIM app issue and only they… Read more »

Jubin das
Guest
Jubin das

I have transferred 10000 and 10000 to my friends account..the first transaction got clear but the second transaction didnt got clear..the amount of rs 10000/- has been debited from my account but not been credited to the beneficiary account..my name is jubin das from guwahati assam..and my account is in sbi rehabari branch..how long it will take to get my money back??

Anil Patidar
Guest
Anil Patidar

Dear sir / Madam

I transfered a amount of 900rs in date 5 May 2017 but amount can be deducted or debited in my SBI account no. amount can not be credited or not received in my cousin account…. please help me sir

Refunded​ my money to my account…

Transactions id– 712511315189
Date— 5 May 2017

Anil Patidar
Guest
Anil Patidar

Dear sir / Madam

I transfered a amount of 900rs in date 5 May 2017 but amount can be deducted or debited in my SBI account no. amount can not be credited or not received in my cousin account…. please help me sir

Refunded​ my money to my account…

Transactions id– 712511315189
Date— 5 May 2017

Dr. Anil Patidar
Guest
Dr. Anil Patidar

Dear sir / Madam

Bhim app issue
I transfered a amount of 900rs in date 5 May 2017. And amount can be deducted or debited in my SBI account but amount can not be credited or not received in my cousin account…. please help me sir

Refunded​ my money to my account…

Transactions id– 7125×189
Date— 5 May 2017

Shu
Guest
Shu

I made a transaction via bhim app on 11th April.
Amount RS 5900
Money from my account debited but receiver’s account not credited.
I even contacted home branch and they send some emails to bhim app not once but atleast 5 times but there has been no response .
Till date issue is not resolved.
This is very frustrating .
No one is ready to take responsibility.

Dr. Anil Patidar
Guest
Dr. Anil Patidar

Thanks Saumya solve my problem…..

Pramod kumrr
Guest
Pramod kumrr

I transferred Rs 10000 in my a/c no.883622xxx12235 by bhim app on dated 09/05/17 time 20-12-07 from tr id .7129xxx0786 syndicate bank .Rs 100xx debit in my a/c but not transferred .p/l refund in my a/c

Sumit Kumar
Guest
Sumit Kumar

Today I have transferred 6500 twice and that was debited from my account but not credited to receiver from my account no 3307xxxx9703.plz refund in my account

Sumit Kumar
Guest
Sumit Kumar

Please reply

Sumit Kumar
Guest
Sumit Kumar

If this will happen nobody will use Bhim application

Sumit Kumar
Guest
Sumit Kumar

I am a student and my father sent money for my monthly expenditure and for my education.i need money by tomorrow and only for that purpose I transferred money but neither my money credited to receiver nor refund to me and customer care gave an email id from there also no reply came even after my request.what should I do ,I don’t know pls help plzzzzzzzzzzzz…

Sumit Kumar
Guest
Sumit Kumar

I really hate this . this will spoil my career . I don’t know how will I manage. I have to pay in college by tomorrow only and no idea what to do.this app and our system will be responsible for this.digital India,how and what type of digital media? even nobody ready to help.i am really frustrated.

Sumit Kumar
Guest
Sumit Kumar

Pls reply

Sumit Kumar
Guest
Sumit Kumar

My problem is resolved

Shaifali
Guest
Shaifali

Hi can i get details of the persons account to which upi is linked as i transferred 10000 rs to wrong upi address.
So can i talk to her directly.

Ganesh Sharma
Guest
Ganesh Sharma

hello sir or madam,
my name Ganesh Sharma.
04/06/2017 i sent my money 10000 to another bank but failed and also debited amount from my account.20xxxxx03229 this is my sbi account. 715xxxxxx0458 this transaction ID.sent time is 09:07:04
sir please refund my money early to early. it’s argent

Gowtham Chandar
Guest
Gowtham Chandar

This app has some major issues . For me m it says my debit card details are wrong though it’s absolutely right. How do I use it then ? Look into the issue please – anyone else with the same problem ?

Alaka
Guest
Alaka

I have my account and Debit card from Karnataka Bank. I have entered the last 6 digits correctly, yet I am getting “Wrong debit card details”. Can somebody help to get around this problem.

Mohit Kashyap
Guest
Mohit Kashyap

I have bank account in bank of india.
I have also this issue. My bank has checked my debit card, but they said my debit card is properly attached with my account . We can’t help you.
If anyone knows the solution plz help me.

nayan kharche
Guest
nayan kharche

Yes i have also this same issue.please help us.

Hitesh Goyal
Guest
Hitesh Goyal

Hello, Is your issue solved and if yes how

yeshi
Guest
yeshi

Hey did you fix this? Same problem here. Cant reset upi pin because of this

Sanjay Vashist
Guest
Sanjay Vashist

I have sent Rs. 10000/- to my wife’s account by using BHIM on 02.06.2017. The amount has been deducted from my saving account but the same has not been credited to my wife’s account till date. Our Prime Minister has recommended to use BHIM for digital transaction.Therefore, I have used BHIM first time but having a bitter experience. Kindly resolve the issue & let me know the cause of such happening.

Sanjay Vashist
Guest
Sanjay Vashist

I have sent Rs. 10000/- to my wife’s account by using BHIM on 02.06.2017. The amount has been deducted from my saving account but the same has not been credited to my wife’s account till date. Our Prime Minister has recommended to use BHIM for digital transaction.Therefore, I have used BHIM first time but having a bitter experience. Kindly resolve the issue & let me know the cause of such happening.
My transaction No. is 71530250066. date 02.06.2017 Time 14.50.06

ankit dubey
Guest
ankit dubey

I transferred 5000 rs through bhim aap, but money transferred in another account , please tell me procedure to recover the amount

Praveenkumar
Guest
Praveenkumar

Two time I debit to another account but two time also not credited that and me also what I can do madm

Vanit Jain
Guest
Vanit Jain

I have transfered 1115 rupees to my friend,s account but the amount has been debited from my account but not received by my friend and when I check the transaction part , first it says pending then it says approved and also it does not show report issue option also for that transaction only.

Transaction I’d -. 718321275962
Date – 2 July ,2017

Satish Kumar
Guest
Satish Kumar

Mai ne is transaction 719111145951 par paise jama kiye the par abhi tak success nhi likha aaya na he Account m paise credit hue or mere bank se Paise bhi kat gaye pliz solve this. ……

Deepraj paul
Guest
Deepraj paul

Please help me , money got deducted but not credited , transaction id is 719217595241
Please help me

chetan ingle
Guest
chetan ingle

Did u got ur money back

Mayank Jain
Guest
Mayank Jain

Dear Sir I made a transaction day before yesterday now the payment is debited from my account and the payment is not received to the account in which I send money. In bhim app the transaction status showing is pending and there is no option for reporting the issue. Please refund my money back. I tried to call on the following numbers: 14444 02240009100 18001024242 But no one is picking call on any number. I also sent mail to the below mention email id but also didn’t get any response. [email protected] what the hell is this service…? In this way… Read more »

Gudula Raghunath
Guest
Gudula Raghunath

Dear sir
I transferred RS 1000 on 11 July 2017 at 20.04 whose transaction ID is 719220651325.The amount was deducted from my union bank account but not credited to gsn traders account. please take immediate action otherwise I have to pay interest.

Gudula Raghunath
Guest
Gudula Raghunath

I transferred RS 2850/- on 11 July 2017 at 20.04 whose transaction ID is 719220651325.The amount was deducted from my union bank account but not credited to gsn traders account. please take immediate action otherwise I have to pay interest.

Gudula Raghunath
Guest
Gudula Raghunath

I transferred RS 1000 on 12 July 2017 at 19.25 whose transaction ID is 719319943375.The amount was deducted from my union bank account but not credited to gsn traders account. please take immediate action otherwise I have to pay interest.

Gudula Raghunath
Guest
Gudula Raghunath

I transferred RS 1000 on 12 July 2017 at 19.17 whose transaction ID is 719319940755.The amount was deducted from my union bank account but not credited to gsn traders account. please take immediate action otherwise I have to pay interest.

Dilip Dineshbhai Vaghamshi
Guest
Dilip Dineshbhai Vaghamshi

I am transferred Money to my sbi account via Bhim app from my wife account But the amount didn’t credit my sbi account.But also the amount is debited from my wife account.

Amount : 10,000
Transaction ID : 719314838432
Date : 12 July 2017
Time 14:01:28

Amount : 5000
Transaction ID : 719314838797
Date : 12 July 2017
Time 14:02:39

Uday
Guest
Uday

Sir,I had transfer Rs500/ – to my friend sudhir.via BHIM APP. ONDT.8 July 2017.my account is debited but beneficiary not received money. I send mail to bhim [email protected] But they replay me we will contact you shortly.but yet no response.Axis bank says to contact Npci Pl.solve my problem. Thanking you Uday saraf