Amidst of swelling users in Indian Economy, Govt. of India preserving the consumer’s interest by launching Integrated Grievance Redressal Mechanism (INGRAM) National Consumer Helpline (NCH). You can register INGRAM NCH Online Complaint Jago Grahak Jago initiative using Toll Free Number, Helpline Support email id and Online Chat. Although e-com giants like Flipkart, Amazon India, Snapdeal, Shopclues, ebay, Jabong, Myntra, Paytm Mall etc. are doing well while addressing the user complaints. Some users may not be happy with the settlement and they want to Register Online complaint Against e-com Website. INGRAM National Consumer Helpline (NCH) will see into the Complaints against e-com websites.
All the issues regarding consumer grievance gets a solution on NCH Portal. Currently there are around 500 Million e-com websites users in India. The user base will increase manifold in upcoming future. INGRAM NCH Online Complaint Registration process involves Consumer Helpline Toll Free Number, email id and chat option. You can also lodge NCH Complaint via SMS, Grievance registration process works 24 hours a day.
NCH Online Complaint Government Consumer Helpline
All the consumers facing trouble of any kind and concerned company or e-com website is not giving an ear to the grievance can Register INGRAM NCH Online Complaint. You can lodge grievance to Integrated Grievance Redressal Mechanism (INGRAM) National consumer Helpline (NCH) using Toll Free Number, email id and Online Chat. Moreover, you can also register complaint via NCH App, UMANG App and SMS. Furthermore, one can also visit the NCH office and call on Landline number.
|INGRAM NCH Complaint Toll Free Number (Except National Holiday Timing: 09:30 AM to 05:30 PM)||1800114000 or 14404|
|SMS Complaint Number NCH INGRAM||8130009809 (SMS on this, They will call you)|
|Online Complaint Registration (24×7)||Sign UP/ Sign IN|
|Grievance email id National Consumer Helpline (NCH)||[email protected]|
National Consumer Helpline is the government initiative to solve all issues and grievances of customers. All the company/ organisations operational in Indian geographical boundaries comes under NCH. Furthermore, government is very keen to preserve the consumer’s best interest and make all the companies accountable with reference to the consumer.
Consumer Helpline Complaint Process
Please read the complete process of National Consumer Helpline (NCH) Complaint Registration. Precisely, consumer can lodge grievance regarding all the issues they face. Here are some of most Frequently Asked Questions (FAQ’s).
1) How I can Register Complaint on INGRAM National Consumer Helpline?
You can either NCH INGRAM Toll Free Number 1800114000 or 14404 or can register by signing up to the portal. Other options like SMS Complaint, Online Chat, email id are also available.
2) Can I track my complaint and how?
Yes, you can track your grievance as after any complaint registration via Call center or Online, an Unique Docket is given to complaint. You can track your grievance without log in.
3) Time Duration of Complaint Solution?
Complaints are sent to concerned company/ agency/ regulator/ ombudsman for solution along with timely reminders. Complaint Solution may take up to maximum 60 days.
NCH Contact Address
Additionally, you can also contact National Consumer Helpline Integrated Grievance Redressal Mechanism (INGRAM) by visiting the office of NCH. Following are the contact details of concerning authority.
Department of Consumer Affairs
Krishi Bhawan. New Delhi – 110001
Director PG: 011-23387737
Project Director NCH: 011-23468349
Project Manager NCH: 011-23708398
For any technical issue: 011-23381689
Timing: Monday to Friday (09:00 AM To 05:30 PM)