HDFC BANK UPI COMPLAINT BOX

HDFC Bank is known to provide one of the most trustable services to their customers. Recently, HDFC Bank launched its own UPI application for online transactions through which you can make all your payments and recharges with the help of your phone. But at the beginning of any new application, few issues are faced by users like:-

  1. Number not registered
  2. Payment declined
  3. Amount deducted through UPI app
  4. ATM-related issues
  5. Swipe machine related issues

And much more such issues. In the solution of these issues, a complaint box is formed by the Bank, where you can file your complaints and get their solution. To solve your issues follow the steps mentioned below in the manner told:-

CONTACT HDFC BANK UPI BRANCH MANAGER

Dial to the toll-free number of the Bank and get a solution or visit your respective Branch or fill the online complaint form and file your complaint. Keep the acknowledgement slip with you for the future references. The Bank will take around 3-4 days to bring the best possible result for you. The toll-free number of the HDFC BANK is shown below:

Toll free No.:- 1800 425 4332/ 1800 22 4060/ 1800 22 1006
Email:- [email protected]

Or you can write to:-

HDFC Bank House,
Senapati Bapat Marg,
Lower Parel, Mumbai-400013
Phone: +91-22-6652-1000

HDFC BANK ZONAL MANAGER

If you don’t feel satisfied with the response of Step 1, you can approach to the Zonal Manager to look into your matter. HDFC Bank Zonal Manager will look into your submitted complaint and bring out the best possible solution within 8-10 working days.

HDFC BANK PRINCIPAL NODAL OFFICER

You can approach the Principal Nodal Officer of the Bank if you are not satisfied with the response of the Zonal Manager. You can write to Principal Nodal Officer at:

Principal Nodal Officer
HDFC Bank Ltd.
C Wing, Trade World, 11th floor,
Kamala Mills Compound,
Senapati Bapat Marg,
Lower Parel, Mumbai-400013

BANKING OMBUDSMAN

At last, after 30 days, you are left without any response from the Bank or not satisfied with the response. In that case, you can approach to the Banking Ombudsman appointed by The Reserve Bank of India, to look into your matter. Banking Ombudsman office is located in the state capitals.

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14 comments

  1. My transaction pending my account balance cut how to balance receive

  2. My transaction pending and my balance cut how receive my balance

  3. Prakash Kumar Sinha

    Yesterday I sent 2000/- through bhim app to pnb bank but money didn’t credit and 2000/- rs deduction from my account..

  4. Yesterday I sent 1000/- through UPI app to pnb hdfc bank but money didn’t credit and 2000/- rs deduction from my account..

  5. Date on 03/08/2017 , I sent 1000/- through bhim app to pnb bank but money didn’t credit and 1000/- rs deduction from my account..

    Plz help me.

    Contact no. 9425609654

  6. GHANSHYAM PARSHOTTAMBHAI PATEL

    My transaction pending my account balance cut how to balance receive

  7. While using upi through HDFc mobile banking I am getting error msg sim card has changed do you want to update….
    If I click on update button it ‘ll show transaction failed

    Pls sort out this problem

  8. Yesterday I made a transaction of 2000 rs and amount is deducted from my hdfc bank account… But the transaction is still pending… What I need to do..

  9. Allada Varalakshmi

    My friend has transferred 12000 to me Rs. 6000 each through Mobikwik on 8th april.. she said amount got debited for her.. its been 12 days and i didnt receive any money.. I also checked her statement, her account got debited with 12000 Rs. 6000 each and both declined..

    She neither got refund. Her source bank was Bank of Baroda and mine was hdfc..

    She raised many complaints on Upi app where she transferred and wrote to Bob upi based customer care.. But no response..

    What should i got now..

    • Kindly ask your friend to approach the branch along with Bank Statements and complaint number (if any) of all previous complaints. Please note that for all registered complaint with the bank, you get a complaint n umber.

      regards

  10. Rs. 8650.00 debited from a/c **7939 on 15-04-19 to a/c **8323 (UPI Ref No. 910515961737). Not you? Call on 18002586161 to report

    Refund me

  11. I have made a payment of 2000 ON 25/04/2019 by upi RN-911518753759, Due to spelling mistake the payment is done in ACCOUNT 38751xxx04383 IFSC -CNRBxxx5 AND the correct ACCOUNT NUMBER IS 387xxx04389 CANARA BANK IFSC -CNRxxx03875

    • Dear Sir,

      kindly contact the beneficiary and branch for help. Since the transaction was successful.

      Regards

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