Delhi State Co-operative Bank is one of the most reliable banks in the banking sector. The Mission of the Bank is to activate funds, provide banking products and other professionalised services to the costumers, build up the affiliates, provide lively leadership to the co-operative banking system by which customers find ease in accessing their account. But if any customer find difficulty to access their account or they want to register any complaint related to your account then you can follow these steps-
DELHI STATE COOPERATIVE BANK TOLL-FREE NUMBER
You can visit your nearby branch of the bank or you can also call the toll free number of the bank and talk to the branch manager or fill online complaint form. The toll-free calling service of Delhi state cooperative bank is available for 24hrs and while calling the customer care, keep all the necessary documents near to you as all will be asked.
Toll-free number: 011 – 23273881/7664/3883
Email: [email protected]/[email protected]
DELHI STATE COOPERATIVE BANK HEAD OFFICE
If your issue is not resolved by the branch manager or you are not satisfied with the response of step 1, in that situation, you can contact to the Delhi State Cooperative Bank general manager and register yours complain to Delhi state cooperative bank head office.
Ward No. 1,
Mehrauli, New Delhi,
Phone: 011 2664 1437
BANKING OMBUDSMAN(LOKPAL) DELHI
If you are not satisfied with the above steps you can complain to the Banking Ombudsman. Banking ombudsman of every bank is situated in its own state. You can approach Banking Lokpal if you are not resolved in the above steps or you are not satisfied with the response. Banking Ombudsman is appointed by Reserve Bank of India who looks and investigates your case independently without anyone’s interference. Remember that you can only approach to Banking Lokpal after completion of 30 days of your complaint in your respective bank. The address of banking Lokpal Delhi is mentioned below.
Address of Banking Ombudsman:-
C/o Reserve Bank of India
Sansad marg, New Delhi-110001