COMPLAINT FILING PROCESS IN BIHAR STATE COOPERATIVE BANK

Bihar state Cooperative Bank was earlier doing the lending business under Agriculture sector only. But after issuance of guidelines from NABARD regarding non-agriculture finance, the Bank started a business under non-agriculture sector in the year 1990. Thus Bihar state Cooperative Bank is presently doing the lending business in Agriculture as well as Non-agriculture sector both. Bihar state Cooperative Bank provides facilities to its customers through various 16 Branches. But sometimes you may encounter with some issues so, you can file a complaint and resolve it. The various phases of complaint box are:-

BIHAR STATE COOPERATIVE BANK ONLINE COMPLAINT FORM

At the initial stage of the issue, you can directly walk into your respective Branch and consult with the Branch Manager or dial to the toll-free number or fill the online complaint form. The online complaint form of Bihar state cooperative bank is available on the official website of the bank or you can call to the customer care executive which is available for 24hrs for all customers. Also, you are advised to keep all the documents related to your complaint with you as they can be asked by the customer care executive. Keep the acknowledgement reference number of your complaint safe for future processings. The contact details of the Bank are mentioned below:
Toll-free number:- 0612-2300262/903/364/324/451/087
Email:- [email protected]

CONTACT MANAGING DIRECTOR BIHAR STATE COOPERATIVE BANK

If your issue is not solved in the initial stage you can contact the MD of the Bihar Cooperative Apex Bank.
Shri Suresh Das
Managing Director
Tel-2675722/2300262
Email:[email protected]

BIHAR STATE COOPERATIVE BANK HEAD OFFICE

If the above two steps don’t prove beneficiary for you, you can write to \the Head Office informing about your issue.
Address:-
Ashok Rajpath
Patna-800004
Phone- 2677985/2546119

BANKING OMBUDSMAN (LOKPAL) BIHAR

This is the final stage from where you can hope to get a result in your favour if you haven’t got yet. You can approach Banking Ombudsman if your issue is not resolved within 30 days or you are not satisfied with the response.
Address of Banking Ombudsman for Bihar Cooperative Apex Bank:-
Shri Patric Barla
C/o Reserve Bank Of India
Patna-800001
Tel- 2322569/2323734

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