Canara UPI is the application launched by Canara Bank to support their customers in today’s digital world. Through this application you can make your payments, can accept payments and much more. As this application is new, you might face few issues in operating it, in that case, you can make full use complaint box to solve your issues. Complaints may be about:-
1. ATM issues
2. Swipe machine
3. Payment declined
4. UPI issues
There are various steps involved in resolving the problem.
CANARA BANK UPI TOLL-FREE NUMBER
At the initial stage, you call to the toll-free number or file your complaint online or walk to your respective branch and file a complaint there. So that the Branch Manager becomes aware of your problem. Submit all the documents related your complaint in the Branch. Also, if you are calling to the toll-free number of the bank, keep all the documents related to your query near you as all the details will be asked for the customer care during the call. The Bank will take around 3-4 working days to process your complaint. The toll-free number of the Canara Bank UPI is mentioned below:
Toll-free number:- 1800 425 1906,
1800 425 0018
CONSULT CANARA BANK UPI NODAL OFFICER
If you are not satisfied with the response of the Branch manager or doesn’t get any reply within 2-3 working days, you can make use of the next level. You can write to the Bank’s Nodal Officer in the next phase. The Canara Bank Nodal Officer will process according to your request and give you a valuable feedback within 15-20 woking days. The address of the Canara Bank Nodal Officer is mentioned below:
Canara Bank Head Office
112, J C Road,
Bangalore – 560 002
Time taken by the Bank in the above procedure is 30 days. In case if 30 days are exceeded or the reply is not satisfactory, you can write to Banking Ombudsman to look into your matter. Banking Ombudsman office is located in the capital of each state. Banking Ombudsman is known as Banking Lokpal by the people in Hindi. Banking Lokpal is appointed by Reserve Bank of India (RBI).