Bank of Maharashtra UPI is the unified payment interface for online transactions. In every online banking transaction, there are few problems faced by the customers such as
1. Payment failure
2. Amount deducted but not credited or paid
3. Swipe machine related issues
4. ATM-related issues
5. UPI APP-related issues
To solve these issues, Bank of Maharashtra has formed a complaint section, where customers can file their complaints. There are various stages involved in the complaint filing and through this article, we will make you aware of them.
This is the initial state, so if you face any problem, directly visit the branch and meet the branch manager for a quick solution. Or you can call the toll free number or can fill online complaint form to register your complaint. Submit all the details related your complain and wait until the Bank doesn’t complete its processing. The processing might take around 3-4 working days to give you a feedback. The toll-free number of the Bank of Maharashtra is mentioned below.
If you don’t feel satisfied with the response of the Branch Manager, you can contact the Zonal manager to find the solution of your problem. The problem will be resolved by the Bank of Maharshtra Zonal Manager within 8-10 working days.
Even after the two stages you don’t get the solution of your issue, you can contact the Principal Nodal Officer to find the solution. You can write to Principal Nodal officer at:-
Bank of Maharashtra,
Head office, “lokmangal” 1501,
Shivajinagar, Pune- 411 005
If satisfactory response is not received yet from any stage, you can contact the Chairman & Managing Director of the Bank.
In case, if your issue is not resolved within 1 month or you are not satisfied with the response of the Bank, you can can also contact the Banking Ombudsman. Bank Ombudsman is a free body and investigates the issue without anyone’s interference.
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