BANKING LOKPAL (OMBUDSMAN) UTTAR PRADESH TOLL FREE NUMBER COMPLAINT BOX

Nowadays, complaints like Failed transaction or money deducted or delay in money crediting or any other banking complaints are common and are easily resolved by the concerned bank authorities. But sometimes it is observed that customer is not satisfied with the bank’s response or the customer didn’t receive any response from the bank in a reasonable period of time. So, in all these kind of situations, customers can approach to  Banking Lokpal to investigate their case.

BANKING LOKPAL UTTAR PRADESH

Banking लोकपाल is the open body which is available for all the customers whose complaints are redressed properly by the Bank. The Bank Account Holders in the region of Uttar Pradesh can register their complaint at Banking Lokpal if they are not satisfied with the Bank’s response or haven’t received any response from the Bank within a period of 30 days. The List of Banks operating in all the cities of Uttar Pradesh state are listed below:-

Name Of Bank Operational State
ALLAHABAD BANK Active- Uttar Pradesh
ANDHRA BANK Active- Uttar Pradesh
AXIS BANK Active- Uttar Pradesh
BANDHAN BANK LIMITED Active- Uttar Pradesh
BANK OF BARODA Active- Uttar Pradesh
BANK OF INDIA Active- Uttar Pradesh
BANK OF MAHARASHTRA Active- Uttar Pradesh
BANK OF TOKYO-MITSUBISHI LIMITED Active- Uttar Pradesh
BHARATIYA MAHILA BANK LIMITED Active- Uttar Pradesh
CANARA BANK Active- Uttar Pradesh
CATHOLIC SYRIAN BANK LIMITED Active- Uttar Pradesh
CENTRAL BANK OF INDIA Active- Uttar Pradesh
CITI BANK Active- Uttar Pradesh
CITY UNION BANK LIMITED Active- Uttar Pradesh
CORPORATION BANK Active- Uttar Pradesh
DCB BANK LIMITED Active- Uttar Pradesh
DENA BANK Active- Uttar Pradesh
DHANALAKSHMI BANK Active- Uttar Pradesh
FEDERAL BANK Active- Uttar Pradesh
HDFC BANK Active- Uttar Pradesh
HSBC BANK Active- Uttar Pradesh
ICICI BANK LIMITED Active- Uttar Pradesh
IDBI BANK Active- Uttar Pradesh
INDIAN BANK Active- Uttar Pradesh
INDIAN OVERSEAS BANK Active- Uttar Pradesh
INDUSIND BANK Active- Uttar Pradesh
ING VYSYA BANK Active- Uttar Pradesh
JAMMU AND KASHMIR BANK LIMITED Active- Uttar Pradesh
KARNATAKA BANK LIMITED Active- Uttar Pradesh
KARUR VYSYA BANK Active- Uttar Pradesh
KOTAK MAHINDRA BANK LIMITED Active- Uttar Pradesh
LAXMI VILAS BANK Active- Uttar Pradesh
ORIENTAL BANK OF COMMERCE Active- Uttar Pradesh
PUNJAB AND SIND BANK Active- Uttar Pradesh
PUNJAB NATIONAL BANK Active- Uttar Pradesh
RATNAKAR BANK LIMITED Active- Uttar Pradesh
RESERVE BANK OF INDIA Active- Uttar Pradesh
SOUTH INDIAN BANK Active- Uttar Pradesh
STANDARD CHARTERED BANK Active- Uttar Pradesh
STATE BANK OF BIKANER AND JAIPUR Active- Uttar Pradesh
STATE BANK OF HYDERABAD Active- Uttar Pradesh
STATE BANK OF INDIA Active- Uttar Pradesh
STATE BANK OF MYSORE Active- Uttar Pradesh
STATE BANK OF PATIALA Active- Uttar Pradesh
STATE BANK OF TRAVANCORE Active- Uttar Pradesh
SYNDICATE BANK Active- Uttar Pradesh
TAMILNAD MERCANTILE BANK LIMITED Active- Uttar Pradesh
THE NAINITAL BANK LIMITED Active- Uttar Pradesh
THE UTTAR PRADESH STATE COOPERATIVE BANK LIMITED Active- Uttar Pradesh
THE ROYAL BANK OF SCOTLAND N V Active- Uttar Pradesh
THE SHAMRAO VITHAL COOPERATIVE BANK Active- Uttar Pradesh
UCO BANK Active- Uttar Pradesh
UNION BANK OF INDIA Active- Uttar Pradesh
UNITED BANK OF INDIA Active- Uttar Pradesh
VIJAYA BANK Active- Uttar Pradesh
YES BANK Active- Uttar Pradesh

UTTAR PRADESH BANKING LOKPAL TOLL-FREE NUMBER & ADDRESS

Smt Supriya Pattnaik
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001
STD Code: 0512
Tel. No. 2306278/2303004
Fax No. 2305938
Email: [email protected]

BANKING LOKPAL REDRESSAL RULES

For getting your grievance redressed, this is what you must do,

1. Write to the concerned bank about your issue before approaching to Banking Lokpal.
2. Wait for minimum 30 days for the bank’s response, as a complaint before 30 days will be rejected by Banking Lokpal.
3. You can also file your complaint online with proofs attested in pdf or txt format only.
4. Submit all the details related to Complaint and Bank account as this will make easily for Banking Lokpal to investigate your case.

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50 comments

  1. Birendra Prasad

    Bhim apsa frod hai. Bilace credit nahi hota hai. Debited ho jata hai.

  2. Birendra Prasad

    Bhim apps frod hai mera Mony bank se debited ho Gaya but receiver me credit nahi hua.

  3. Sir,
    Dinank 30june2017 samay 13 :14 ko tranjection no 7181xxx0201 Se 5000 Rs transfar wrong name pe ho gaye hai mera acount no 272xxxx3660 Ifsc code BARxxxAN hai please mera balence mujhe vapis dilane ka kast kare

  4. THE NUMBERS ARE NOT REACHABLE, THE ONLINE COMPLAINT PORTAL OF RBI IS NOT RESPONSIVE TO COMPLAINT CANNOT BE LODGED THERE, – HOW DO I REGISTER MY COMPLAINT. PLEASE ADVISE

  5. Mere account number 8657×××××2389 se paisa debit ho gya but jis account me bheja tha usme nhi gua ..please help me

  6. RATAN PRASAD KARAN

    R/Sir,

    I had a RD account in Bank of India Rupapur Branch from 07.11.2012 to 08.11.2016, RD account number 7425xxxx0038 during the maturity branch deduct amount ( 1140+1381)=2521/- for TDS. I contact with bank many time for TDS certificate. But Bank not provide me TDS certificate till now. I also check in net but no TDS deposited in favor of my Pan No AVUxxx88L Please provide me TDS certificate other wise refund me same amount deduct for TDS by me.

    BANK OF INDIA RUPAPUR

    IFSC BKID0007425

    Regards,

    Ratan Prasad Karan.

    mob : 9454151817

    • Dear Sir,

      Please Note that in the case of failed transaction, The Bank from which the money is deducted is responsible for refunds.So kindly report the issue immediately to the bank and get the complaint number and save it for future reference. As even after your, complaint Bank is not responding properly or Staff misbehaves, Kindly complaint this to the Banking Lokpal given on this website.

      Regards

      Saumya

  7. mahendra pal maurya

    Respected sir I am Mahendra pal Maurya . my a/c in SBI meerganj bareilly a/c no. 3672×1297 . I had deposited a cheque on 5 jun 2017. Cheque no is I 88xx659 & cheque amount 11754 rupees only & sc no. 11xxx0944 . this cheque has not cleared sofar. So plz sir help me .

  8. Vishnu kumar jha

    17/05/2017 ko regd.letter dwara maine brahmawart comm.cop.bank-kanpur ke sec. Asutosh mishra ki complain bheji jo apke office ne nahi li thi kyo ki complain cooperative bank ki thi.2 maah nikal gaye abhi tak riply nahi diya.

  9. Dear Team ,
    Below Email Already Sent to Smt Supriya Patnayak Email Id , I Have not not Received Acknowledgement !
    Your Are Requested to Please Look Into The Matter

    Dear Madam

    I m writing to Express my Dissatisfaction With “SBI CITY BRANCH SULTANPUR ,(UP) ” Manager’s Response On ,online Complain No- 3112185931 Registered On Dated,27/May/2017 In Which I have Undergone worst follow-up Experience in Life of Debited Amount of Rs 10000/ From My Account On Dated 26may2017 at IDBI Bank ATM Sultanpur . I’m Dejected and Feeling Mentally Harass after 2 Month Long Regular visit And E mail Writing to My SBI city Branch. My Home town branch Seems Does not Care the banking Guidelines
    As I observe , During my Conversation to Branch Manger , that the Manager is not Liable to Resolve/ Settle their Account Holder’s Problems , Eventually the Disinclination and un-assurance Approach by Manager Shown towards the Settlement of Dispute so far, has forced me to bring the Issue in your Attention! Please Ref to trail mail Exchange .

    Below Details is Acquaintance to you regarding the Deducted Amount Rs 10000/ from my. Account! Account Holder At Bank – SBI, Branch Sultanpur, City Branch (UP)
    Account no. – 32960676580

    Incident -.
    I came around 7.30 to 8.00 Pm on Dated 26may2017 to withdraw Rs 10000/ from” IDBI Bank ATM” as I Entered the Same Amount but No Money Dispense From the ATM Machine neither Any Acknowledge Receipt Came out , However I Received A message On My registered Mobile number of Rs 10000/ Deduction Ref no- 714619577532 From My Account .

    The Very Next Day of incident on 27 May 2017 I rushed to my bank And Lodge a online complain no-3112185931 As per their Requirement, Repeatedly.

    Till Date there is no Response/ Assurance by Branch Manger has been given to me .therefore I Request you to Please inquire into the incident From your End and make Every attempt to Recover the Deducted money .

    Thank you !

    Regards,
    Name – Akhtar Jamal
    Registered Mob. – +919616312611
    Account Holder At Bank – SBI , Branch Sultanpur City Branch
    Account no. – 32960676580
    ATM bank Where Amount Debited – IDBI Bank , (Sultanpur Badhmandi Mandi )
    Date & time – 26/05/2017 7:30 to 8:00 Pm

    Failed transaction Message Received on Registered Mobile no, Ref no -714619577532
    First Ticket/complain no -3112185931
    Second Ticket/Complain No, For the Same – 3175573923 Registered On Dated, 10/July/2017

  10. आज में सुबह 3/8/2017 को सिंडीकेट बैंक बाजना गया वँहा ब्रांच मैनेजर से मेरी बात हुई जिससे कि में अपने ब्यापार कारोवार की लिमिट कराना चाह रहा था जोकि पिछले 8 महीने से पेंडिंग में है । तो उसने मुझसे 50 हज़ार की रिस्वत ऑफर की और मेने उसे देने से इनकार किया तो उसने पुलिस को फोन कर मुझे अरेस्ट करा दिया गया ।और थानाध्यछ जी से मेरी यूनियन के कार्यकर्ता एवम मेरे शुभचिंतक मिले और मामला वंही निपट गया पर भृष्ट मैनेजर के खिलाफ कुछ नही हुआ । अब में अपने पूरे जिले की इकाई से निवेदन करता हूँ कि 10 अगस्त को में बाजना बैंक के सामने रोड जाम करूँगा ओर जिला इकाई भी पूरी वँहा मौजूद हो ऐसी मेरी उम्मीद है

    सौनू प्रधान
    जिलाउपाध्यछ भारतीय किसान यूनियन मथुरा
    9557838565

  11. ARVIND KUMAR PANDEY

    R/sir
    I am the borrower of Bank of Baroda ,branch DLW, Varanasi-221004 of Home loan (02 home loan). First loan for purchase of plot & 2nd loan for construction of house. Bank had not deducted home loan including principal amount in EMI after 06 months. They have stated deducting principal amount almost 02 years later after disbursement of first installment.
    Kindly advise me how I may address my problem. Because this problem I have to pay almost 3.5 lacs more as EMI in balance period.
    My cell no. 7752800651.

  12. Priyank singh yadav

    महोदय

    मैं ने 24/8/2017 को भीम से पैसा ट्रांसफर किया । ट्रांगक्शन फेल हो गया ।पर पैसा मेरे एकाउंट से कट गया जहाँ भेज था वह भी नही पहुचा
    ।ओर आज 4 /8/2017 है में रोज़ भीम से बात करता हु बैंक जाता हूं पर कोई भी मेरी मद्दत नही कर रहा है

    • Dear Sir,

      Please Note that in case of failed transaction, The Bank from which the money is deducted is responsible for

      refunds as according to BHIM T&C Clause No. 6.1, NPCI is not responsible for refunds. So kindly report the issue

      immediately to the bank and get the complaint number and save it for future reference. As even after your

      complaint Bank is not responding properly or Staff misbehaves, Kindly complaint this to the Banking Lokpal given

      on this website.

      Regards

      Saumya

  13. Sir
    Me mohd Imran distik Jalaun se pin code 285123
    Sir Mene apna carent account kholne ke liye eplai kye hue samting 2 months ho gaya hai ab tak koi bank se account kholne ka response nahi Mila or jab bhi bank Menejar se baat karta hu bo us baat ko tal dete hai or bank ki tarha tarha ki bate batane lagta hai ki ab ye baat aa gai hai ye problem aa gai hai atha apse nivedan hi ki aap distik Jalaun ki bank panjab national bank sakha Jalaun

    • Sir
      Me mohd Imran distik Jalaun se pin code 285123
      Sir Mene apna carent account kholne ke liye eplai kye hue samting 2 months ho gaya hai ab tak koi bank se account kholne ka response nahi Mila or jab bhi bank Menejar se baat karta hu bo us baat ko tal dete hai or bank ki tarha tarha ki bate batane lagta hai ki ab ye baat aa gai hai ye problem aa gai hai atha apse nivedan hi ki aap distik Jalaun ki bank panjab national bank sakha Jalaun me aap us Menejar se sampar kar unko sahi tarha se kaam karne ki hidayat de

      • Dear Imran,

        Please aap apne poore documents complete kar ke manager ke pass le jae aur unse current account na kholne ki wajah written me likhwa lein.

        Regards

  14. Mai vivek kumar sharma
    Mera aacount sbi amroha city branch mai hai
    Mera dfc account hai.
    Loan ke sare document field officer ko dene ke bad bhi. Vo processing nahi kar raha hai.
    Bol raha account dusri bank mai le lo ye sbi hai
    Barah din se usne document lekar rake hai koi actio nahi kar raha hai

  15. Apko action karna ha to batao nahi to finance ministry mai report karta hu

  16. Siddharth Rathore

    Dear sir
    My bank account in Bank of Baroda. I applied a debit card on 27 July 2017 but didn’t get till now. I went many time in branch but they are not helping me. The article no of the post- EA518207931IN who is showing delivered in Kesarpur branch but bank is telling didn’t get any post of that article no and bank helpline is not working.

  17. Sri man ji meri ma ka pradanmantri jivan jyoti bima karaya tha meri ma km dehant 2/12/2016 ko ho gayatha to mene sare kagaj cantral bank off endiya me jama Kara diye to sar me aaj take bank ke cakkar laga raha hu aaj mujhe 9 machine hogaye meri ma name munnidevi tha unaka aco.2209887230 that JAHANPUR fatehpursikari agra jati jatav to Sar aap se nivedan he ki meri bima rasi dilane ki krapa kare

  18. Sub: Cash Not Dispensed by ATM but my A/C debited
    Savings Bank Account Number : 50104720655
    Name of the Account holder : AMARJEET AKASH
    Debit card number : 4213 3706 0451 7591

    Respected Sir / Madam,

    With reference to my savings bank account number with your branch as mentioned above, I tried to withdraw Cash from Air force ATM of SBI and ICICI Bank but ATM machine didn’t dispense any cash and my A/c got debited and received SMS alerts informing me of cash withdrawals as per details as mentioned below. I furnish herebelow the details for your information so as to enable you to credit the amount to my account:

    Date of Transaction Time Amount ATM Bank Location
    01. 24/08/2017 18 : 24 6000.00 SBI Air Force STN
    02. 24/08/2017 18 : 26 6000.00 SBI Air Force STN
    03. 24/08/2017 18 : 28 6000.00 ICICI Air Force STN
    04. 24/08/2017 18 : 30 6000.00 ICICI Air Force STN

    I had not at all received cash from the automated teller machines. In view of the circumstances as mentioned above, I request you to kindly arrange to credit the amount to my account at the earliest.

    Yours faithfully
    Amarjeet Akash
    Mob No. 8604342489

  19. रजनीश सिंह

    सर/मैडम
    मेरा खाता इलाहाबाद यूपी ग्रामीण बैंक बहादुर नगर सीतापुर में है खाता संख्या 13240*****4524 खाताधारक का नाम रजनीश सिंह IFSC CODE ALLA0AU1324 है 28-07-2017 को एटीएम नंबर वन से चार हजार (4000 रुपये) रुपये निकालते समय लाईट चलीं गई अौर रुपये एटीएम में ही फंस गए हैं अभी तक इंतजार करते रहे लेकिन रुपये वापस नहीं आये। बैंक में भी शिकायत कर चुके हैं
    मोबाइल नंबर 9956965769

    • रजनीश जी,

      कृपया बैंक मेनेजर को इसकी शिकायत लिखित में दें और शिकायत संख्या अवश्य नोट कर लें और यदि समय रहते आपकी समस्या का समाधान नहीं होता तो इसकी सूचना बैंकिंग लोकपाल को अवश्य दे.

      धन्यवाद्

  20. hillo mere mom ne 01/09/2017 ko mujhe 500rs bhim aap se beje Jo unke sbi account se kat gaye per mere bank of Baroda ke account m nahi gaye pls batay m kya karu

    • Dear Manish,

      Please Note that in case of the failed transaction, The Bank from which the money is deducted is responsible for refunds.So kindly report the issue immediately to the bank and get the complaint number and save it for future reference. As even after your, complaint Bank is not responding properly or Staff misbehaves, Kindly complaint this to the Banking Lokpal given on this website.

      Regards

      Saumya

  21. With due respect, I want to inform you that I have opened a loan account No. in 45920922 HDFC bank, Mahamoodabad branch in April-2017 and purchased a four-wheeler vehicle Bolero New Model.
    During the documentation people from the vehicle, showroom asked me to get a GPS in my car cost around 20000 (Twenty Thousand) and at the same point of time, I denied for the same and openly said that I was totally not interested in GPS installation in my car.
    Although those people kept calling me again and again. Despite the continuous denial from my side they just bothered me by doing back and forth communication for convincing me for GPS without considering the time suitability.
    On 14-05-2017 I saw that Rs. 22,950 was deducted from my account. When I approached the bank, I was informed that the amount was transferred to the showroom for GPS. I was really shocked that how they could deduct the amount from my account without my knowledge/consent.
    Since then till June-2017 I did a lot of communication with the bank through email (attached here for your perusal) and individually for refunding the amount. Every time I was assured to get refunded but all was false.
    Due to this cheating, I have to face a lot of mental trauma and also economic losses.
    I would like to request you to please take this in your consideration and do the needful.

  22. I did transaction of 5000 Rs through UPI(*99#) and the amount debited from my account. I have called and mailed many times and always saying it will be credited to your account soon . Still my money not credited to my account.I have contacted to my branch bank also but they ignoring my complaint and always saying you haven’t complaint yet.

    Please take action as soon as possible.

    My Branch bank-UNION BANK OF INDIA khairabad, distt Mau, UP

    Failed transaction number–UPIAR/711001081586

    Amount- Rs 5000

    Date- 20 April 2017

    My Account number- 47xx011011519

    Beneficiary account number- 365xx219251

    Beneficiary IFSC- sbin0004688

    • Dear Sir,

      Please Note that in case of failed transaction, The Bank from which the money is deducted is responsible for refunds.So kindly report the issue immediately to the bank and get the complaint number and save it for future reference. As even after your complaint Bank is not responding properly or Staff misbehaves, Kindly complaint this to the Banking Lokpal given on this website.

      Regards

      Saumya

      • The manager of bank said to me that I will see as soon as possible but doesn’t want to give complaint number..He also said that its too late and we cant do any thing..but Ma’m I had complaint and mailed within a month to UPI.

      • We have one ICICI tax saving bond- 03xx05-TSB-one (year 2005)

        *BOND HOLDER NO  ‪06xx1-151‬
        Name of holder  “RAJENDRA PRASAD AGARWAL”

        We wanted to ENCASH our above bond whose original copies has already sent by us to ICICI BANK
        but even after 18 months time it has not been encashed. We are contacting them daily but no one neither gives us any response nor our money.

        These bonds were of ₹30,000 with 5.80% interest p.a. According to which our maturity value should be 59×0 (30,×20)

        Mobile no. ‪75xx5132‬

  23. I did transaction of 5000 Rs through UPI(*99#) and the amount debited from my account. I have called and mailed many times and always saying it will be credited to your account soon . Still my money not credited to my account.I have contacted to my branch bank also but they ignoring my complaint and always saying you haven’t complaint yet.
    After complaining to higher authority, I get a call yesterday from branch bank and the manager asked me to check my transaction properly and said that the amount is debited to benificiary account. I have printed my paas book today and there isnt any transaction debited to benificiary account..

    Please take action as soon as possible.

    My Branch bank-UNION BANK OF INDIA khairabad, distt Mau, UP

    Failed transaction number–UPIAR/711001081586

    Amount- Rs 5000

    Date- 20 April 2017

    My Account number- 47xx011011519

    Beneficiary account number- 365xx219251

    Beneficiary IFSC- sbin0004688

  24. Sir,
    It is kindly informed you that I have a saving account in Yes Bank Barabanki Branch, IFSC YESB0000209 and account number is 02xx00004702. I want to inform you that there was a deduction of Rs. (2,033+6,258.60+62.83+1002.50 )= 9355/- occurred from my above mentioned saving account without any information dated 1-9-2017. After deduction from my account I contacted to Bank for refunding of above said amount but no any satisfactory response shows from their end.
    In this regard I requested you to kindly look into the matter personally and instruct to Yes Bank Barabanki Branch, IFSC YESB0000209 for refund of deducted amount i.e. 9355/- in my saving account.
    I will be gratefully
    thankful to you.

    Date: Your’s
    UDAY RAJ MISHRA .
    H. No. A-13/43 Azad Nagar
    Barabanki-225001

  25. Dear Sir,

    I am having an account in Bank of Baroda , Civil Lines Allahabad A/C N. 00640100007065 .

    I would like to inform you that a had some redemption from Mutual Fund Rs. 4 to 5 lakh in my account but local bank branch have locked my account and denying to clear any cheque and cash withdrawal (less then Rs. 50000) . Bank officers are saying I need to show original PAN then they will allow to access bank account .

    I am giving them copy of PAN (PAN- BFTPS2388C) and ITR instead of original pan because my original PAN is misplaced . It is important to note here my AADHAR is linked (Update ) with my bank account .

    Now request you to kindly intervene in issue and arrange to allow to access my account because , I have very -very emergency to use my hard earnings .

    • Dear Sir,

      Seems like this matter is related to completing your KYC in the account, Kindly submit the PAN or Copy of PAN is admissible in some cases (depends upon the bank).

      Regards

  26. सर,
    यूपी लखनऊ में आलमबाग पटेल नगर स्थित VIJB0007135 विजया बैंक है जहा कई वर्षो से पुरानी बैंकिंग व्यवस्था चली आ रही है कोई संसोधन नही हुआ है यहाँ कई सरकारी विभागों के कर्मचारियो के वेतन व पेंशन भी आते है जिसके चलते यहाँ काफी भीड़ रहती है यहाँ अक्सर पास बुक एंट्री मशीन ख़राब ही रहती है बैंक के कर्मचारी अक्सर छुट्टी पर रहते है एक दिन का काम यहाँ महीनो में होता है .चेक बुक २-२ महीने नही आ पाती है पैसा जमा करने व निकालने की कोई अच्छी व्यवस्था नही है सीनियर सिटीजन के लिए कोई अलग व्यवस्था नही है .
    कृपया इस शिकायत का संज्ञान ले .

  27. PRASHANT KUMAR

    Hello Sir,
    i am Prashant kumar from kanpur. i am account holder [a/c xxxxx536009] of state bank of india industrial state fazalganj, kanpur. Sir 40,000-/ w/d at SBI ATM S10xx0219002 IND. ESTATE ATM NO.2, KANPUR fm A/
    cx6009 0n 12/04/2018. i have complained to bank & online also now it is going to complete 2 months and we did not get any response. so i am requesting to you Sir plz help me to get my money back.

    Waitting for your reply .
    thankyou so much

  28. Pawan kumar awasthi

    सर मैंने सेंट्रल बैंक पनकी से सन 2005 के बाद एक F D rs50000 की रश्मि मिश्रा नोमनी पवन कुमार अवस्थी 235 C स्वराज्य नगर पनकी के नाम से कराई थी वोह खो गई है न ही a/c से अटैच है मेर पास कोई दस्तावेज नहीं मिल रहा तब शाखा ऑनलाइन नहीं थी मै क्या करू कई बार मैंने बहन से लिखित व मौखिक बैंक में प्रयास किया मगर कोई सफलता नहीं मिली मेरी मदद कीजिये मैंने सारे घर के a/c न भी दिए मगर बैंक स्टाफ ने मना कर दिया मै उसका खर्च वहन करने को भी तैयार हूँ l l

  29. swarnima srivastava

    sir mera name swarnima srivastava hai mijhe mere sbi account no 3xx46278 ayodhya faizabad branch ki january 2011 se december 2014 tak ki bank statement nahi di ja rahi hai branch manager saaf mana kar de rahe hai k humare paas koi detail nahi hoti hai.. kripya bank manager k khilaaf uchit karyawahi kar mujhe mere account ki statement dilanae ki kripya kare…

    • Dear Sir,

      It seems as bank is deliberately not listening to your complaint and as you said that the you have already launched the complaint regarding the same but still no action has been taken. So here is the complaint link of RBI Banking Lokpal, kindly register the Bank’s complaint to RBi and be assured that the necessary action will be taken against the guilty found. Please complaint Now:

      https://secweb.rbi.org.in/BO/precompltindex.htm

      Regards
      Saumya

  30. I did transaction of 5000 Rs through UPI(*99#) and the amount debited from my account but transaction failed. I have called and mailed many times and always saying it will be credited to your account soon . Still my money not credited to my account.I have contacted to my branch bank also and they are saying that your transaction has successful to bank of baroda azamgarh but I have done transaction to SBI account.I have checked the history of UPI and there is no fault from my hand.
    The transaction and the amount which the bank is talking to succeed was the one that I did 4 days ago and the same transaction showing in the history of UPI (* 99 #) is succesful on 20th april 2017 and the transactions I did on 20th April in SBI showing in the history of upi (* 99 #) that it has failed on 26th April..
    Please take action as soon as possible.
    I have proof for my above related queries.

    My Branch bank-UNION BANK OF INDIA khairabad, distt Mau, UP

    Failed transaction number–UPIAR/711001081586

    Amount- Rs 5000

    Date- 20 April 2017

    My Account number- 47xx011011519

    Beneficiary account number- 365xx219251

    Beneficiary IFSC- sbin0004688

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