Uttar Pradesh Banking Lokpal Online Complaint Box Toll Free Number Email Id

Nowadays, complaints like Failed transaction or money deducted or delay in money crediting or any other banking complaints are common and are easily resolved by the concerned bank authorities. But sometimes it is observed that customer is not satisfied with the bank’s response or the customer didn’t receive any response from the bank in a reasonable period of time. So, in all these kind of situations, customers can approach to Banking Lokpal to investigate their case.

Register Online Complaint to New RBI Banking Lokpal Uttar Pradesh regarding all the banking transaction complaints. Also, if responsible bank is not responding to your grievance, you can lodge bank’s complaint to banking lokpal.

Register UP Banking Lokpal Online Complaint

Launch Online Complaint with RBI Banking Lokpal Uttar Pradesh. Please note that, before approaching the RBI Banking lokpal you must have lodged written complaint with the bank at least 30 days prior. Register Uttar Pradesh Banking Lokpal Online Complaint.

RBI Banking Lokpal Uttar Pradesh

The List of Banks operating in all the cities of Uttar Pradesh state are listed below:-

Name Of Bank Operational State
Allahabad Bank Active- Uttar Pradesh
Andhra Bank
Axis Bank
Bandhan Bank Limited
BOB- Bank Of Baroda
BOI- Bank Of India
BOM (Bank Of Maharashtra)
Bank Of Tokyo-Mitsubishi Limited
Bharatiya Mahila Bank Limited
Canara Bank
Catholic Syrian Bank Limited
Central Bank Of India
Citi Bank
City Union Bank Limited
Corporation Bank
Dcb Bank Limited
Dena Bank
Dhanalakshmi Bank
Federal Bank
Hdfc Bank
Hsbc Bank
Icici Bank Limited
Idbi Bank
Indian Bank
Indian Overseas Bank
Indusind Bank
Ing Vysya Bank
Jammu And Kashmir Bank Limited
Karnataka Bank Limited
Karur Vysya Bank
Kotak Mahindra Bank Limited
Laxmi Vilas Bank
Oriental Bank Of Commerce
Punjab And Sind Bank
Punjab National Bank
Ratnakar Bank Limited
Reserve Bank Of India
South Indian Bank
Standard Chartered Bank
SBBJ
State Bank Of Hyderabad
SBI
State Bank Of Mysore (SBM)
SBI-State Bank Of Patiala
State Bank Of Travancore
Syndicate Bank
Tamilnad Mercantile Bank Limited
The Nainital Bank Limited
The Uttar Pradesh State Cooperative Bank Limited
The Royal Bank Of Scotland N V
The Shamrao Vithal Cooperative Bank
Uco Bank
Union Bank Of India
United Bank Of India
Vijaya Bank
Yes Bank

UP Banking Lokpal Toll-Free number & Address

Banking लोकपाल is the open body which is available for all the customers whose complaints are redressed properly by the Bank. The Bank Account Holders in the region of Uttar Pradesh can register their complaint at Banking Lokpal if they are not satisfied with the Bank’s response or haven’t received any response from the Bank within a period of 30 days.

Here is the relative list of complaints and complete contact information of Uttar Pradesh Banking Lokpal. Following and many more complaints must be register to RBI Banking Lokpal Uttar Pradesh.

  • Money Deducted but not transferred yet
  • Staff Misbehave/ Corruption
  • Any Account related discrepancies etc.,

Furthermore, contact information includes Mailing Address, Telephone Number which is not a Toll-Free dial, e-mail id etc.

Smt Supriya Pattnaik
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001
STD Code: 0512
Tel. No. 2306278/2303004
Fax No. 2305938
Email: [email protected]

While some of the cities of Uttar pradesh comes under the jurisdiction of Uttarakhand Banking Lokpal. Please contact here.

Uttarakhand RBI Banking Lokpal Online Complaint Number Address

Banking Lokpal Redressal Rules

For getting your grievance redressed, this is what you must do,

1. Write to the concerned bank about your issue before approaching to Banking Lokpal.
2. Wait for minimum 30 days for the bank’s response, as a complaint before 30 days will be rejected by Banking Lokpal.
3. You can also file your complaint online with proofs attested in pdf or txt format only.
4. Submit all the details related to Complaint and Bank account as this will make easily for Banking Lokpal to investigate your case.

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72 comments

  1. Birendra Prasad

    Bhim apsa frod hai. Bilace credit nahi hota hai. Debited ho jata hai.

  2. Birendra Prasad

    Bhim apps frod hai mera Mony bank se debited ho Gaya but receiver me credit nahi hua.

  3. Sir,
    Dinank 30june2017 samay 13 :14 ko tranjection no 7181xxx0201 Se 5000 Rs transfar wrong name pe ho gaye hai mera acount no 272xxxx3660 Ifsc code BARxxxAN hai please mera balence mujhe vapis dilane ka kast kare

  4. THE NUMBERS ARE NOT REACHABLE, THE ONLINE COMPLAINT PORTAL OF RBI IS NOT RESPONSIVE TO COMPLAINT CANNOT BE LODGED THERE, – HOW DO I REGISTER MY COMPLAINT. PLEASE ADVISE

  5. Mere account number 8657×××××2389 se paisa debit ho gya but jis account me bheja tha usme nhi gua ..please help me

  6. RATAN PRASAD KARAN

    R/Sir,

    I had a RD account in Bank of India Rupapur Branch from 07.11.2012 to 08.11.2016, RD account number 7425xxxx0038 during the maturity branch deduct amount ( 1140+1381)=2521/- for TDS. I contact with bank many time for TDS certificate. But Bank not provide me TDS certificate till now. I also check in net but no TDS deposited in favor of my Pan No AVUxxx88L Please provide me TDS certificate other wise refund me same amount deduct for TDS by me.

    BANK OF INDIA RUPAPUR

    IFSC BKID0007425

    Regards,

    Ratan Prasad Karan.

    mob : 9454151817

    • Dear Sir,

      Please Note that in the case of failed transaction, The Bank from which the money is deducted is responsible for refunds.So kindly report the issue immediately to the bank and get the complaint number and save it for future reference. As even after your, complaint Bank is not responding properly or Staff misbehaves, Kindly complaint this to the Banking Lokpal given on this website.

      Regards

      Saumya

  7. mahendra pal maurya

    Respected sir I am Mahendra pal Maurya . my a/c in SBI meerganj bareilly a/c no. 3672×1297 . I had deposited a cheque on 5 jun 2017. Cheque no is I 88xx659 & cheque amount 11754 rupees only & sc no. 11xxx0944 . this cheque has not cleared sofar. So plz sir help me .

  8. Vishnu kumar jha

    17/05/2017 ko regd.letter dwara maine brahmawart comm.cop.bank-kanpur ke sec. Asutosh mishra ki complain bheji jo apke office ne nahi li thi kyo ki complain cooperative bank ki thi.2 maah nikal gaye abhi tak riply nahi diya.

  9. Dear Team ,
    Below Email Already Sent to Smt Supriya Patnayak Email Id , I Have not not Received Acknowledgement !
    Your Are Requested to Please Look Into The Matter

    Dear Madam

    I m writing to Express my Dissatisfaction With “SBI CITY BRANCH SULTANPUR ,(UP) ” Manager’s Response On ,online Complain No- 3112185931 Registered On Dated,27/May/2017 In Which I have Undergone worst follow-up Experience in Life of Debited Amount of Rs 10000/ From My Account On Dated 26may2017 at IDBI Bank ATM Sultanpur . I’m Dejected and Feeling Mentally Harass after 2 Month Long Regular visit And E mail Writing to My SBI city Branch. My Home town branch Seems Does not Care the banking Guidelines
    As I observe , During my Conversation to Branch Manger , that the Manager is not Liable to Resolve/ Settle their Account Holder’s Problems , Eventually the Disinclination and un-assurance Approach by Manager Shown towards the Settlement of Dispute so far, has forced me to bring the Issue in your Attention! Please Ref to trail mail Exchange .

    Below Details is Acquaintance to you regarding the Deducted Amount Rs 10000/ from my. Account! Account Holder At Bank – SBI, Branch Sultanpur, City Branch (UP)
    Account no. – 32960676580

    Incident -.
    I came around 7.30 to 8.00 Pm on Dated 26may2017 to withdraw Rs 10000/ from” IDBI Bank ATM” as I Entered the Same Amount but No Money Dispense From the ATM Machine neither Any Acknowledge Receipt Came out , However I Received A message On My registered Mobile number of Rs 10000/ Deduction Ref no- 714619577532 From My Account .

    The Very Next Day of incident on 27 May 2017 I rushed to my bank And Lodge a online complain no-3112185931 As per their Requirement, Repeatedly.

    Till Date there is no Response/ Assurance by Branch Manger has been given to me .therefore I Request you to Please inquire into the incident From your End and make Every attempt to Recover the Deducted money .

    Thank you !

    Regards,
    Name – Akhtar Jamal
    Registered Mob. – +919616312611
    Account Holder At Bank – SBI , Branch Sultanpur City Branch
    Account no. – 32960676580
    ATM bank Where Amount Debited – IDBI Bank , (Sultanpur Badhmandi Mandi )
    Date & time – 26/05/2017 7:30 to 8:00 Pm

    Failed transaction Message Received on Registered Mobile no, Ref no -714619577532
    First Ticket/complain no -3112185931
    Second Ticket/Complain No, For the Same – 3175573923 Registered On Dated, 10/July/2017

  10. आज में सुबह 3/8/2017 को सिंडीकेट बैंक बाजना गया वँहा ब्रांच मैनेजर से मेरी बात हुई जिससे कि में अपने ब्यापार कारोवार की लिमिट कराना चाह रहा था जोकि पिछले 8 महीने से पेंडिंग में है । तो उसने मुझसे 50 हज़ार की रिस्वत ऑफर की और मेने उसे देने से इनकार किया तो उसने पुलिस को फोन कर मुझे अरेस्ट करा दिया गया ।और थानाध्यछ जी से मेरी यूनियन के कार्यकर्ता एवम मेरे शुभचिंतक मिले और मामला वंही निपट गया पर भृष्ट मैनेजर के खिलाफ कुछ नही हुआ । अब में अपने पूरे जिले की इकाई से निवेदन करता हूँ कि 10 अगस्त को में बाजना बैंक के सामने रोड जाम करूँगा ओर जिला इकाई भी पूरी वँहा मौजूद हो ऐसी मेरी उम्मीद है

    सौनू प्रधान
    जिलाउपाध्यछ भारतीय किसान यूनियन मथुरा
    9557838565

  11. ARVIND KUMAR PANDEY

    R/sir
    I am the borrower of Bank of Baroda ,branch DLW, Varanasi-221004 of Home loan (02 home loan). First loan for purchase of plot & 2nd loan for construction of house. Bank had not deducted home loan including principal amount in EMI after 06 months. They have stated deducting principal amount almost 02 years later after disbursement of first installment.
    Kindly advise me how I may address my problem. Because this problem I have to pay almost 3.5 lacs more as EMI in balance period.
    My cell no. 7752800651.

  12. Priyank singh yadav

    महोदय

    मैं ने 24/8/2017 को भीम से पैसा ट्रांसफर किया । ट्रांगक्शन फेल हो गया ।पर पैसा मेरे एकाउंट से कट गया जहाँ भेज था वह भी नही पहुचा
    ।ओर आज 4 /8/2017 है में रोज़ भीम से बात करता हु बैंक जाता हूं पर कोई भी मेरी मद्दत नही कर रहा है

    • Dear Sir,

      Please Note that in case of failed transaction, The Bank from which the money is deducted is responsible for

      refunds as according to BHIM T&C Clause No. 6.1, NPCI is not responsible for refunds. So kindly report the issue

      immediately to the bank and get the complaint number and save it for future reference. As even after your

      complaint Bank is not responding properly or Staff misbehaves, Kindly complaint this to the Banking Lokpal given

      on this website.

      Regards

      Saumya

  13. Sir
    Me mohd Imran distik Jalaun se pin code 285123
    Sir Mene apna carent account kholne ke liye eplai kye hue samting 2 months ho gaya hai ab tak koi bank se account kholne ka response nahi Mila or jab bhi bank Menejar se baat karta hu bo us baat ko tal dete hai or bank ki tarha tarha ki bate batane lagta hai ki ab ye baat aa gai hai ye problem aa gai hai atha apse nivedan hi ki aap distik Jalaun ki bank panjab national bank sakha Jalaun

    • Sir
      Me mohd Imran distik Jalaun se pin code 285123
      Sir Mene apna carent account kholne ke liye eplai kye hue samting 2 months ho gaya hai ab tak koi bank se account kholne ka response nahi Mila or jab bhi bank Menejar se baat karta hu bo us baat ko tal dete hai or bank ki tarha tarha ki bate batane lagta hai ki ab ye baat aa gai hai ye problem aa gai hai atha apse nivedan hi ki aap distik Jalaun ki bank panjab national bank sakha Jalaun me aap us Menejar se sampar kar unko sahi tarha se kaam karne ki hidayat de

      • Dear Imran,

        Please aap apne poore documents complete kar ke manager ke pass le jae aur unse current account na kholne ki wajah written me likhwa lein.

        Regards

  14. Mai vivek kumar sharma
    Mera aacount sbi amroha city branch mai hai
    Mera dfc account hai.
    Loan ke sare document field officer ko dene ke bad bhi. Vo processing nahi kar raha hai.
    Bol raha account dusri bank mai le lo ye sbi hai
    Barah din se usne document lekar rake hai koi actio nahi kar raha hai

  15. Apko action karna ha to batao nahi to finance ministry mai report karta hu

  16. Siddharth Rathore

    Dear sir
    My bank account in Bank of Baroda. I applied a debit card on 27 July 2017 but didn’t get till now. I went many time in branch but they are not helping me. The article no of the post- EA518207931IN who is showing delivered in Kesarpur branch but bank is telling didn’t get any post of that article no and bank helpline is not working.

  17. Sri man ji meri ma ka pradanmantri jivan jyoti bima karaya tha meri ma km dehant 2/12/2016 ko ho gayatha to mene sare kagaj cantral bank off endiya me jama Kara diye to sar me aaj take bank ke cakkar laga raha hu aaj mujhe 9 machine hogaye meri ma name munnidevi tha unaka aco.2209887230 that JAHANPUR fatehpursikari agra jati jatav to Sar aap se nivedan he ki meri bima rasi dilane ki krapa kare

  18. Sub: Cash Not Dispensed by ATM but my A/C debited
    Savings Bank Account Number : 50104720655
    Name of the Account holder : AMARJEET AKASH
    Debit card number : 4213 3706 0451 7591

    Respected Sir / Madam,

    With reference to my savings bank account number with your branch as mentioned above, I tried to withdraw Cash from Air force ATM of SBI and ICICI Bank but ATM machine didn’t dispense any cash and my A/c got debited and received SMS alerts informing me of cash withdrawals as per details as mentioned below. I furnish herebelow the details for your information so as to enable you to credit the amount to my account:

    Date of Transaction Time Amount ATM Bank Location
    01. 24/08/2017 18 : 24 6000.00 SBI Air Force STN
    02. 24/08/2017 18 : 26 6000.00 SBI Air Force STN
    03. 24/08/2017 18 : 28 6000.00 ICICI Air Force STN
    04. 24/08/2017 18 : 30 6000.00 ICICI Air Force STN

    I had not at all received cash from the automated teller machines. In view of the circumstances as mentioned above, I request you to kindly arrange to credit the amount to my account at the earliest.

    Yours faithfully
    Amarjeet Akash
    Mob No. 8604342489

  19. रजनीश सिंह

    सर/मैडम
    मेरा खाता इलाहाबाद यूपी ग्रामीण बैंक बहादुर नगर सीतापुर में है खाता संख्या 13240*****4524 खाताधारक का नाम रजनीश सिंह IFSC CODE ALLA0AU1324 है 28-07-2017 को एटीएम नंबर वन से चार हजार (4000 रुपये) रुपये निकालते समय लाईट चलीं गई अौर रुपये एटीएम में ही फंस गए हैं अभी तक इंतजार करते रहे लेकिन रुपये वापस नहीं आये। बैंक में भी शिकायत कर चुके हैं
    मोबाइल नंबर 9956965769

    • रजनीश जी,

      कृपया बैंक मेनेजर को इसकी शिकायत लिखित में दें और शिकायत संख्या अवश्य नोट कर लें और यदि समय रहते आपकी समस्या का समाधान नहीं होता तो इसकी सूचना बैंकिंग लोकपाल को अवश्य दे.

      धन्यवाद्

  20. hillo mere mom ne 01/09/2017 ko mujhe 500rs bhim aap se beje Jo unke sbi account se kat gaye per mere bank of Baroda ke account m nahi gaye pls batay m kya karu

    • Dear Manish,

      Please Note that in case of the failed transaction, The Bank from which the money is deducted is responsible for refunds.So kindly report the issue immediately to the bank and get the complaint number and save it for future reference. As even after your, complaint Bank is not responding properly or Staff misbehaves, Kindly complaint this to the Banking Lokpal given on this website.

      Regards

      Saumya

  21. With due respect, I want to inform you that I have opened a loan account No. in 45920922 HDFC bank, Mahamoodabad branch in April-2017 and purchased a four-wheeler vehicle Bolero New Model.
    During the documentation people from the vehicle, showroom asked me to get a GPS in my car cost around 20000 (Twenty Thousand) and at the same point of time, I denied for the same and openly said that I was totally not interested in GPS installation in my car.
    Although those people kept calling me again and again. Despite the continuous denial from my side they just bothered me by doing back and forth communication for convincing me for GPS without considering the time suitability.
    On 14-05-2017 I saw that Rs. 22,950 was deducted from my account. When I approached the bank, I was informed that the amount was transferred to the showroom for GPS. I was really shocked that how they could deduct the amount from my account without my knowledge/consent.
    Since then till June-2017 I did a lot of communication with the bank through email (attached here for your perusal) and individually for refunding the amount. Every time I was assured to get refunded but all was false.
    Due to this cheating, I have to face a lot of mental trauma and also economic losses.
    I would like to request you to please take this in your consideration and do the needful.

  22. I did transaction of 5000 Rs through UPI(*99#) and the amount debited from my account. I have called and mailed many times and always saying it will be credited to your account soon . Still my money not credited to my account.I have contacted to my branch bank also but they ignoring my complaint and always saying you haven’t complaint yet.

    Please take action as soon as possible.

    My Branch bank-UNION BANK OF INDIA khairabad, distt Mau, UP

    Failed transaction number–UPIAR/711001081586

    Amount- Rs 5000

    Date- 20 April 2017

    My Account number- 47xx011011519

    Beneficiary account number- 365xx219251

    Beneficiary IFSC- sbin0004688

    • Dear Sir,

      Please Note that in case of failed transaction, The Bank from which the money is deducted is responsible for refunds.So kindly report the issue immediately to the bank and get the complaint number and save it for future reference. As even after your complaint Bank is not responding properly or Staff misbehaves, Kindly complaint this to the Banking Lokpal given on this website.

      Regards

      Saumya

      • The manager of bank said to me that I will see as soon as possible but doesn’t want to give complaint number..He also said that its too late and we cant do any thing..but Ma’m I had complaint and mailed within a month to UPI.

      • We have one ICICI tax saving bond- 03xx05-TSB-one (year 2005)

        *BOND HOLDER NO  ‪06xx1-151‬
        Name of holder  “RAJENDRA PRASAD AGARWAL”

        We wanted to ENCASH our above bond whose original copies has already sent by us to ICICI BANK
        but even after 18 months time it has not been encashed. We are contacting them daily but no one neither gives us any response nor our money.

        These bonds were of ₹30,000 with 5.80% interest p.a. According to which our maturity value should be 59×0 (30,×20)

        Mobile no. ‪75xx5132‬

  23. I did transaction of 5000 Rs through UPI(*99#) and the amount debited from my account. I have called and mailed many times and always saying it will be credited to your account soon . Still my money not credited to my account.I have contacted to my branch bank also but they ignoring my complaint and always saying you haven’t complaint yet.
    After complaining to higher authority, I get a call yesterday from branch bank and the manager asked me to check my transaction properly and said that the amount is debited to benificiary account. I have printed my paas book today and there isnt any transaction debited to benificiary account..

    Please take action as soon as possible.

    My Branch bank-UNION BANK OF INDIA khairabad, distt Mau, UP

    Failed transaction number–UPIAR/711001081586

    Amount- Rs 5000

    Date- 20 April 2017

    My Account number- 47xx011011519

    Beneficiary account number- 365xx219251

    Beneficiary IFSC- sbin0004688

  24. Sir,
    It is kindly informed you that I have a saving account in Yes Bank Barabanki Branch, IFSC YESB0000209 and account number is 02xx00004702. I want to inform you that there was a deduction of Rs. (2,033+6,258.60+62.83+1002.50 )= 9355/- occurred from my above mentioned saving account without any information dated 1-9-2017. After deduction from my account I contacted to Bank for refunding of above said amount but no any satisfactory response shows from their end.
    In this regard I requested you to kindly look into the matter personally and instruct to Yes Bank Barabanki Branch, IFSC YESB0000209 for refund of deducted amount i.e. 9355/- in my saving account.
    I will be gratefully
    thankful to you.

    Date: Your’s
    UDAY RAJ MISHRA .
    H. No. A-13/43 Azad Nagar
    Barabanki-225001

  25. Dear Sir,

    I am having an account in Bank of Baroda , Civil Lines Allahabad A/C N. 00640100007065 .

    I would like to inform you that a had some redemption from Mutual Fund Rs. 4 to 5 lakh in my account but local bank branch have locked my account and denying to clear any cheque and cash withdrawal (less then Rs. 50000) . Bank officers are saying I need to show original PAN then they will allow to access bank account .

    I am giving them copy of PAN (PAN- BFTPS2388C) and ITR instead of original pan because my original PAN is misplaced . It is important to note here my AADHAR is linked (Update ) with my bank account .

    Now request you to kindly intervene in issue and arrange to allow to access my account because , I have very -very emergency to use my hard earnings .

    • Dear Sir,

      Seems like this matter is related to completing your KYC in the account, Kindly submit the PAN or Copy of PAN is admissible in some cases (depends upon the bank).

      Regards

  26. सर,
    यूपी लखनऊ में आलमबाग पटेल नगर स्थित VIJB0007135 विजया बैंक है जहा कई वर्षो से पुरानी बैंकिंग व्यवस्था चली आ रही है कोई संसोधन नही हुआ है यहाँ कई सरकारी विभागों के कर्मचारियो के वेतन व पेंशन भी आते है जिसके चलते यहाँ काफी भीड़ रहती है यहाँ अक्सर पास बुक एंट्री मशीन ख़राब ही रहती है बैंक के कर्मचारी अक्सर छुट्टी पर रहते है एक दिन का काम यहाँ महीनो में होता है .चेक बुक २-२ महीने नही आ पाती है पैसा जमा करने व निकालने की कोई अच्छी व्यवस्था नही है सीनियर सिटीजन के लिए कोई अलग व्यवस्था नही है .
    कृपया इस शिकायत का संज्ञान ले .

  27. PRASHANT KUMAR

    Hello Sir,
    i am Prashant kumar from kanpur. i am account holder [a/c xxxxx536009] of state bank of india industrial state fazalganj, kanpur. Sir 40,000-/ w/d at SBI ATM S10xx0219002 IND. ESTATE ATM NO.2, KANPUR fm A/
    cx6009 0n 12/04/2018. i have complained to bank & online also now it is going to complete 2 months and we did not get any response. so i am requesting to you Sir plz help me to get my money back.

    Waitting for your reply .
    thankyou so much

  28. Pawan kumar awasthi

    सर मैंने सेंट्रल बैंक पनकी से सन 2005 के बाद एक F D rs50000 की रश्मि मिश्रा नोमनी पवन कुमार अवस्थी 235 C स्वराज्य नगर पनकी के नाम से कराई थी वोह खो गई है न ही a/c से अटैच है मेर पास कोई दस्तावेज नहीं मिल रहा तब शाखा ऑनलाइन नहीं थी मै क्या करू कई बार मैंने बहन से लिखित व मौखिक बैंक में प्रयास किया मगर कोई सफलता नहीं मिली मेरी मदद कीजिये मैंने सारे घर के a/c न भी दिए मगर बैंक स्टाफ ने मना कर दिया मै उसका खर्च वहन करने को भी तैयार हूँ l l

  29. swarnima srivastava

    sir mera name swarnima srivastava hai mijhe mere sbi account no 3xx46278 ayodhya faizabad branch ki january 2011 se december 2014 tak ki bank statement nahi di ja rahi hai branch manager saaf mana kar de rahe hai k humare paas koi detail nahi hoti hai.. kripya bank manager k khilaaf uchit karyawahi kar mujhe mere account ki statement dilanae ki kripya kare…

    • Dear Sir,

      It seems as bank is deliberately not listening to your complaint and as you said that the you have already launched the complaint regarding the same but still no action has been taken. So here is the complaint link of RBI Banking Lokpal, kindly register the Bank’s complaint to RBi and be assured that the necessary action will be taken against the guilty found. Please complaint Now:

      https://secweb.rbi.org.in/BO/precompltindex.htm

      Regards
      Saumya

  30. I did transaction of 5000 Rs through UPI(*99#) and the amount debited from my account but transaction failed. I have called and mailed many times and always saying it will be credited to your account soon . Still my money not credited to my account.I have contacted to my branch bank also and they are saying that your transaction has successful to bank of baroda azamgarh but I have done transaction to SBI account.I have checked the history of UPI and there is no fault from my hand.
    The transaction and the amount which the bank is talking to succeed was the one that I did 4 days ago and the same transaction showing in the history of UPI (* 99 #) is succesful on 20th april 2017 and the transactions I did on 20th April in SBI showing in the history of upi (* 99 #) that it has failed on 26th April..
    Please take action as soon as possible.
    I have proof for my above related queries.

    My Branch bank-UNION BANK OF INDIA khairabad, distt Mau, UP

    Failed transaction number–UPIAR/711001081586

    Amount- Rs 5000

    Date- 20 April 2017

    My Account number- 47xx011011519

    Beneficiary account number- 365xx219251

    Beneficiary IFSC- sbin0004688

  31. NAME-SHRAVAN Kumar
    A/c-343xxx083
    Branch-amethi
    bank-sbi
    Sir Mai 29/12/2018 ko CBI KE ATM SE (chitaipur varansi)se paise nikale lekin paisa ATM SE nhi NIKLA but a/c se kat gya abhi tak mera paisa nhi Mila paisa dilane Ka kripa kre

  32. visun deo pandey

    Sir mai bank of baroda main branch me complain kiya tha 6 dec 2018 ko mere account se 5000 debit ho gya tha but cash not recived . lekin bank dwara koi action nhi liya gya

  33. Dear sir /madom
    Kya khata band karane ke liye pan card jaruri hota hai. Kashi gomati samyut gramin bank ka khata hai.

    • Dear Sir,

      They may ask for KYC for account closure and yes PAN Card is a necessary document for Bank KYC.

      Regards

  34. Sir Mera name ajay Gupta mena se44 axix bank maie 61500 rs jama ker tha 20 aprail 2019 ko fir axix bank sec44 ponit pa gaya tha unhone mari complaint 23 aprail ko likhi jiska complaint number 19xxx637 hai lakin usma 2800 rs hi aye hai maie nearby technologies Pvt LTD ek money transfer ka portal hai jisma mena rs lagaye tha lakin vo rs nahi aye account num 916xxx06804 hai please Meri help keriya bank sa koi response nahi mil raha hai

    • Dear Sir,

      Since axis bank accepted your complaint on 23 April 2019, if you are not satisfied with their response. Contact RBI Banking Lokpal Uttar Pradesh after 23 May as the tenure of 30 days will get completed by then.

      Regards

  35. dear lok pal
    hamari shkha khamanni me ek meneger h jska name piyush agrawal h
    costomerko chutiya smjha h koi help nh krta h or apnii possion k dos deta h galii dekar bt krta h
    uska no ye h

    • Dear Sir,

      you should firstly report this issue immediately to the seniors bank officials. You may also submit written complaint against the bank manager and get a complaint n umber. If in case you are not satisfied after 30 days, you can approach Banking Lokpal.

      Regards

  36. Sir/madam, mere A/C. Se 25900 rupay dt 9/4/19 ko kisi ne fraud tarike se Nikal liye the Jabki ATM mere pass tha aur nikasi bhi ATM se hi ki gayee, joki duplicate tarike se banawaya Gaya tha. Kya ye Kam bina bank support ke possible hai, agar hai to iski complement kaha kare, aur kaise.

    • Dear Sir,

      Please follow the process:

      1) Register Complaint with your bank and get the complaint number. Also, submit the complaint number to police and ask both bank and police to probe the matter and check the CCTV of the ATM
      2) Even after 30 days of complaint registration, if bank do not respond satisfactorily. Kindly contact RBI Banking lokpal.
      3) Get your Debit card blocked immediately to avoid any further fraud.
      4) Never Share your critical banking information with anyone

      Regards

  37. SHIV NARAYAN SAXENA

    Maine PhonePe App k dwaara 12th April 2019 ko 12 teachers ko spot checking k paise transfer kiye they. kintu mere account se PhonePe ki taraf se amount deduct kr liya gaya or kewal 3 teachers ko amount transfer kiya gaya. Maine PhonePe App ki Ticket Id: #51722485 pr complaint kee ki mera jo amount transfer nhi kiya gaya hai wh mere bank account main refund kiya jaiye, magar yeah kaarya abhi tk PhonePe dwaara nahin kiya gaya hai . Is baare main 1st june 2019 ko maine company ko phir se remind karaya ki jo transactions (payments) nhi kiye gaye hain wh sabhi amounts mere bank amount main refund kiye jaayein nhi to main RBI mn complaint kr rahaa hoon! mgr is k baad bhi company ki taraf se koe attention pay nhi kiya gaya hai! Saath hi PhonePe ne ke nirdesh pr ratings bhi mainen ki thin.
    Aapse sadar nivedan h ki mujhe nyaya (justice) dilawaane ki kripa karen.
    Regards,
    Shiv Narayan Saxena,
    Ayodhya (FAIZABAD), U.P.

  38. SHIV NARAYAN SAXENA

    SHIV NARAYAN SAXENA June 3, 2019 at 8:02 pm
    Your comment is awaiting moderation.
    Maine PhonePe App k dwaara Mobile No. 8004965108 se 12th April 2019 ko 12 teachers ko spot checking k paise transfer kiye they. kintu mere account se PhonePe ki taraf se amount deduct kr liya gaya or kewal 3 teachers ko amount transfer kiya gaya. Maine PhonePe App ki Ticket Id: #51722485 pr complaint kee ki mera jo amount transfer nhi kiya gaya hai wh mere bank account main refund kiya jaiye, magar yeah kaarya abhi tk PhonePe dwaara nahin kiya gaya hai . Is baare main 1st june 2019 ko maine company ko phir se remind karaya ki jo transactions (payments) nhi kiye gaye hain wh sabhi amounts mere bank amount main refund kiye jaayein nhi to main RBI mn complaint kr rahaa hoon! mgr is k baad bhi company ki taraf se koe attention pay nhi kiya gaya hai! Saath hi PhonePe ne ke nirdesh pr ratings bhi mainen ki thin.
    Aapse sadar nivedan h ki mujhe nyaya (justice) dilawaane ki kripa karen.
    Regards,
    Shiv Narayan Saxena,
    Ayodhya (FAIZABAD), U.P.

    • Dear Sir,

      Please go to Phone Pe App History of Transaction section. Now select the failed transaction one by one and contact Phone Pe support for each failed transaction.

      regards

      • SHIV NARAYAN SAXENA

        Thank you sir.
        They are not listening yet.

        Still the issue is pending.

        • Shiv Narayan Saxena

          Copy to ‘Banking-lokpal’, UP.

          श्रीमान जी! 
          अनेक बार प्रयास करके थक गया हूँ। आपके यहाँ से बिना ग्राहक ( मुझे ) विश्वास में लिए ‘issue resolved’ दिखा दिया जा रहा है। यह घोर आपत्तिजनक है। जबकि आपके निर्देशानुसार Transactions ID में शिकायत केलिए Tickets मिल ही नहीं रहा है। 
          यह कैसी अव्यवस्था ( mismanagement) है! 
          ऐसी अव्यवस्था के कारण ही मेरा अनुभव आपके साथ दुखद रहा है। 
          आपको लिखे पूर्व मेलों तथा ‘फ़ोनपे’ के टिकटों में दर्ज मेरी शिकायतों पर ध्यान देकर उचित समाधान शीघ्र प्रस्तुत करते हुए सूचित तीन ‘ID’ को छोड़कर बाकी का पैसा मेरे खाते में जमा करें। क्योंकि आपकी इस अव्यवस्था से सेवा प्रभावित हुई है। इसका हर्जाना यह है कि ‘फ़ोनपे’ द्वारा not successful transactions दिखाने के कारणा मुझे अपने बैंक से पेमेंट्स करने पड़े। बाद में ‘फ़ोन’ ने not successful transactions को भी पे कर दिया। ऐसे में मुझे ‘फ़ोनपे’ की अव्यवस्था के चलते दोहेरे पेंमेंट्स की मार झेलनी पड़ी है। यह घोर आपत्तिजनक है। 
          मैं अंतिम बार अपेक्षित समाधान केलिए अनुरोध कर रह हूँ। इसके बाद बैंकिंग लोकपाल के ज़रिए बात होगी।

          आशा है आपसे सहयोग प्राप्त होगा। 
          धन्यवाद।

          भवदीय, 
          Shiv Narayan Saxena, 
          Phone: 8004965108.
          Copy to ‘बैंकिंग लोकपाल’, उत्तर प्रदेश।

  39. Ramprakash yadav

    Sir mere father in law mohan lal yadav ki death 30.11.15 ko hue thi bo indian navy se 18 july 2002 ko retired huye bo family pension le rahe t
    Meri mother in law mayadevi ko unki death ki baad aaj tak family pension bank ko sabhi document dene ke baad bhi nahi di h
    Sir unki age 78 year h bo chal fir nahi sakti khane ke liye dukhi h meneger sun nahi raha h kuch madad karo h jis se unki femily pension suru ho jaye
    Mayadevi yadav
    Vill+post vijay ghar
    Dist . Aligarh
    Pin code 202170

  40. Ramprakash yadav

    Sir mere father in law mohan lal yadav ki death 30.11.15 ko hue thi bo indian navy se 18 july 2002 ko retired huye bo family pension le rahe t
    Meri mother in law mayadevi ko unki death ki baad aaj tak family pension bank ko sabhi document dene ke baad bhi nahi di h
    Sir unki age 78 year h bo chal fir nahi sakti khane ke liye dukhi h meneger sun nahi raha h kuch madad karo h jis se unki femily pension suru ho jaye
    Mayadevi yadav
    Vill+post vijay ghar
    Dist . Aligarh
    Pin code 202170
    Bijaigarh Canara bank durga bhavan bijaigarh alighar

    • Please contact

      U.P. Purva Sainik Kalyan Nigam Ltd.
      Canal Ring Road,
      Near National Bureau of Fish Genetic Resources,
      PO- Dilkusha, Lucknow-226 002
      Phone No: 0522- 2446050, 2446051.
      Fax no:0522- 2605052
      Email: [email protected]

      Also lodge complaint to Canara Bank Toll Free 1800 425 0018 and Canara Bank Head Office Bengaluru 080- 22221581/582/0490/0491/1788/ 1789/ 1790/1984/1985/1986.

      Regards

  41. Shiv Narayan Saxena

    श्रीमान बैंकिंग लोकपाल जी,
    क्षेत्र – उत्तर प्रदेश.

    मान्यवर,
    PhonePe से 12 अप्रैल 2019 को मैंने कुछ ट्रांज़ैक्शंस किए थे। उनमें से 3 ट्रांज़ैक्शंस PhonePe ने सफल बताए जबकि अन्य असफल। इस कारण से PhonePe द्वारा असफल दर्शाए गए शेष ट्रांज़ैक्शंस मुझे अपने बैंक से request करके NEFT कराने पड़े।
    इसबीच PhonePe ने बिना अग्रिम सूचना के पहले बताए असफल ट्रांज़ैक्शंस का भी भुगतान कर दिया। इस प्रकार PhonePe की अव्यवस्थित कार्य प्रणाली के कारण मुझे दोहरे भुगतान की मार झेलनी पड़ी है। यह घोर आपत्तिजनक है।

    इस विषय में मैंने पहले PhonePe से सम्पर्क किया। किंतु समस्या का समाधान न निकलता देख मैंने 3 जून 2018 को आपसे शिकायत की थी। आपसे प्राप्त निर्देश पर मैंने पुन: तीन-चार बार दिनांक 3,4,6,8 तथा 19 जून 2018 को PhonePe से सम्पर्क स्थापित करने की कोशिश की। इसके जवाब में उन्होंने तीन successful transactions की details मांगी थीं। जब उन्हें यह विवरण देने लगा तो PhonePe ने शिकायती टिकट present करना बन्द कर दिया। इस स्थिति में तीनों successful transactions का विवरण मैंने ईमेल द्वारा PhonePe को सूचित किया। परंतु, तब से PhonePe की team लगातार ‘issue resolved’ का संदेश ईमेल से भेज रही है। जबकि समस्या के समाधान केलिए कुछ कर नहीं रही है। यद्यपि मैंने उन्हें ईमेल द्वारा यह भी सूचित किया था कि मेरी समस्या के समाधान पर यदि PhonePe ध्यान नहीं देता है, तो मैं बैंकिंग लोकपाल में शिकायत केलिए बाध्य होऊंगा। किन्तु, इसके बाद भी कंपनी ने इस ओर कोई ध्यान तक नहीं दिया है।।
    एक ख़ास बात यह भी बिना उपभोक्त/ग्राहक को पूर्व सूचित किए टिकट नं. बदल दिए जा रहे हैं। इसमें क्या रहस्य है, यह समझ से परे है।
    अत: कम्पनी की ऐसी अव्यवस्थाओं के चलते प्रभावित होनेवाली सेवाओं का ख़ामियाज़ा ग्राहक को उठाना पड़ रहा है। यह न्यायोचित नहीं है साथ ही घोर आपत्तिजनक भी है।

    अत: इस जटिल समस्या के समाधान केलिए आपसे सहयोग चाहता हूँ।
    कृपया मेरी प्रार्थना पर ध्यान देकर क्षति पूर्ति कराएँ।
    धन्यवाद।

    Shiv Narayan Saxena,
    Phone: 800xxx108.

    • Sir,

      As per your description, it seems that the transactions were pending which later on got successful. Sir you must wait for pending transaction to either get completed or failed. Now in your case you can contact the receiver to claim your money. Also ask your bank to intervene in the matter.

      regards

  42. dear sir/ ma’am
    my account no 4×00000177. in a bank of baroda.
    i complained many times. but no one help me.
    so i request you kindly return my money in my account.
    i transfer money 26/05/2019 sbi account no by m connect app.
    By technical issue the amout transfered in a wrong account no..
    my transction id 914×00560
    reply as soon as possible
    my mobile no 761×386.

    • Si we understand that the bank is not responsive to your complaint. Please Register Online BOB Complaint at https://easiest.bobinside.com:8443/onlinecomplaint/.

      Moreover please contact BOB Principal Nodal Officer at
      Shri V N Dhawan (General Manager, Operations &Services) Bank of Baroda, Head Office, Suraj Plaza-I, 8th Floor, Sayajigunj, Maganwadi, Vadodara-390 005, (Gujarat)India.Tel. : (0265) 2363001 – 2361852 (PBX) Fax : (0265)2362914e-mail : [email protected]

      Eve after that you can approach RBI Banking Lokpal.

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