Axis Pay UPI App Download : Process & Online Complaint

Download Axis Bank UPI App Axis Pay

Axis Bank, One of the leading private sector banks of India has launched the UPI app named Axis Pay UPI App of Axis bank for its new and existing customers. The users who are having smartphones can download Axis Pay UPI app from google play store and Apple app store. Digital economy and concept of cash less transactions is being discussed and implemented largely after the recent demonetization of old 500 and 1000 notes which were accounted of 86% of total Indian currency in circulation. Therefore need of payment system which can be operated without cash is very much required in present scenario and UPI launched by NPCI is the perfect solution.

axis-pay-upi-app

Introducing Axis Pay, an easy to use app with which you can link any bank account to send or receive payments instantly and securely, with just your name. Be it the fee for your child’s tuition, payment to a wedding decorator or that contractor who needs to be paid for your house’s renovation, Axis Pay ensures that life must go on.

Axis Pay UPI app Process

  • Firstly Download the Axis Pay App
  • Now choose your active preferred bank account
  • Create a unique ID which is also known as Virtual Payment address (VPA) whose prefix can be chosen by the user but the suffix will be same as @axisbank for example : [email protected]
  • Now verify your account and set the M-PIN/ PIN Number which will be used at the time you will make any transaction

SEND MONEY using Axis Pay

  • Firstly choose your unique ID (VPA) and receivers VPA (unique ID)
  • Enter the amount to be transferred
  • Make the transaction complete using PIN

ORDER/ ASK money using Axis Pay

  • Firstly choose your unique ID (VPA) and receivers VPA (unique ID)
  • Enter the amount to be transferred
  • Receive Money when the one who will send the money will approve the transaction on his app

Download Axis Pay UPI App

To download the axis pay upi app for android please go to the below mentioned link of google play store from where you can download axis pay app which is the UPI app of axis bank in your mobile phone and after following the above mentioned steps you can strat sending and receiving the money through axis pay upi app. If you are an iOS/ iPhone user you have to wait a little since approval of UPI for iOS/ iPhone is Under process with National Payment Council of India (NPCI). To download Axis Pay UPI app android and iOS version please see below :

Download Axis Pay UPI App Android

Download Axis Pay UPI App iOS

Axis Pay UPI app Complaint

If you are using axis pay upi app and having the complaints and suggestions regarding the working and technical issues of Axis Pay UPI app can be submitted here. The complaints like money deducted but payment not done, Amount not credited, Refund not processed like complaints can be registered here as under ;

Axis Pay UPI App Toll Free : 1800 103 5577/ 1800 209 5577

Axis Bank complaint email id : UPDATE Soon (@axisbank.com)

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14 comments

  1. Virupakshayya hiremath

    please see the problem this those days to gose but not clear inform to ur customer care also no use to this so are you clear or not i will complaint to consuemer court.

  2. Ramalakshmi Shanmuganathan

    Please refund my money Rs.2,250/- wrongly debit in my SBI bank account

    • Ramalakshmi Shanmuganathan

      Please refund the amount of Rs.2,250/- wrongly debit in my SBI bank account through axis pay UPI app on 4th March 2017

  3. S.K.Kishore kumar

    Please retun my amount Rs 3600 .I was sent this amount to SB account no.1115xxx196 through axis pay on 10th may 2017.upino. 713xxx35912.but its debited from my account but not credited to above said account. So please return my amount.
    Thank you.

  4. S.K.Kishore kumar

    Please retun my amount Rs 3600 .I was sent this amount to SB account no.111xxx47196 through axis pay on 10th may 2017.upino. 7130xxxx5912.but its debited from my account but not credited to above said account. So please return my amount.
    Thank you. Please do the needful.

  5. Mere khata axes bank me hai mai axes pay upi application chalata hu Mane sbi Bank ka khata bhi link kar rakha hai, Mane sbi bank se 10000rs transfer axes bank ke khate par kiye par rupees mere khata par nahi Phahucha lekin mere khata se 10000rs kut gaye Please refund my rupees, mere axes account no 915010008770758 hai

  6. Ajay Shriram Kagade

    Using axis pay app I had send rs. 10000 to sisters SBI account on dated 16/07/2017. Transaction failed but amount deducted from my account but not credited to SBI account and not not credited to my account. What can I do for that.

  7. Dear sir,

    this is karunakar i am using axis pau upi app i transfered 1 lakh amount to sbm bangalore account amount debited in my axis account but the same didn’t credit the amount to sbm the transaction done on dt : 14.07.17 till now the amount didn’t refund to my account as well didn’t credit to my sbm account till dt:19.07.17.

    • Dear Sir,

      Please Note that in the case of failed transaction, The Bank from which the money is deducted is responsible for refunds.So kindly report the issue immediately to the bank and get the complaint number and save it for future reference. As even after your, complaint Bank is not responding properly or Staff misbehaves, Kindly complaint this to the Banking Lokpal given on this website.

      Regards

      Saumya

  8. MRITYUNJAY KUMAR SARSWATI

    I RECHARGED MY JIO NO 8210830204 ON 13/07/17 THRU AXIS PAY UPI APP WITH RS.399 TXN ID 719413742245 BUT AMOUNT HAS BEEN DEDUCTED BUT IT DOEST NOT REFLECT IN MY MOBILE BALANCE .CASHBACK RS .50 ALSO HAD BEEN DEBITED IN MY BANCK ACCOUNT .BUT MONEY HAS NOT BEEN RETURNED IN MY BANK ACCOUNT.MY AXIS PAY UPI ID IS [email protected] I ALSO RAISE QUERY IN MY AXIS PAY APP QUERY ID IS 134887320 BUT IT SHOWS IN PROGRESS UPTO NOW.WHILE 55 DAYS HAS GONE.

    • Dear Sir,

      As per the UPI Procedural Guidelines issued by NPCI, failed transaction debited money should be dealt by the PSP/ Bank, NPCI is not responsible for the refunds. Kindly contact your bank immediately and report the issue in written and get the complaint number for further assistance. If in case your problem doesn’t get resolved in 30 working or days or you are not satisfied with bank’s reply then you can further escalate the issue to the RBI Banking Lokpal of your state. All the Banking Lokpal addresses for each state is given here kindly Refer.

      Regards
      Saumya

  9. Mera indian bank se 18800 rupiya nikal kor asix bank se joma kr dya tha date 10/4/2019 ko 12:09 pm baje se debit card faq dusra admi ne le gaya mera account no :6384xx010 mera rupiya account se joma retan kora do pls compaint number +916xx7708, +9182495x39x, 9004x82xx

  10. Your a/c no. XXXXXX6010 is debited for Rs. 300.00 on 10-04-2019 12:14 and credited to a/c no. XXXXXX5169 (UPI Ref no 91xxx2984364).

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