Andhra Bank UPI is the online application for various online payments and transfers. But sometimes users face few issues related to funds like payment failure, amount deducted etc. In that case, the Andhra Bank UPI users can make full use of complaint box for solving their issues. For solving the issues follow the steps given below in the manner told.
Visit your respective Andhra Bank branch and bring your issue to the notice of the Branch Manager. File your complaint there and keep that receipt for future references or you can call the toll-free number of the Andhra Bank or you can file the online complaint by filling the online complaint form to resolve your issues. Submit all the documents related to your complaint in your Bank and wait for the bank’s reply. The bank will process your request and give you a feedback in 3-4 working days. The toll-free number of the Andhra Bank One UPI is mentioned below.
Toll-free number: 1800 425 1515
Andhra Bank ONE UPI online complaint:- [email protected]
Or you can write to Address:-
5-9-11, said bad,
If you are not satisfied with the outcomes of the Branch Manager, you can take your issue to the notice of the zonal manager and even if you are not satisfied with the outcome, you got another level to file your complaint that is to Deputy General Manager(DGM). To contact the DGM, you can write to the address mentioned below.
Deputy General Manager
Nodal Officer for Customer Service
Andhra Bank, head office, 5-9-11,
Saifabad, Hyderabad city,
Telephone No.:- 040-23210234
If you are not satisfied or doesn’t get feedback from Bank within 30 days regarding your complaint you can approach to Banking Ombudsman to get a solution of your issue. Banking Ombudsman is a free body and Banks doesn’t involve in the functioning of this body.
Problems faced by the Customers:-
1. ATM-related issues
2. Swipe machine issues
3. UPI related issues
4. Transaction failures
5. Amount deducted but not credited
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