STEP BY STEP GUIDE FOR COMPLAINT IN JHARKHAND STATE COOPERATIVE BANK

Jharkhand state cooperative bank is a two-tier credit structure bank and renders various types of loans to its customers in various rural and urban sectors. Jharkhand state cooperative bank has formed a complaint section, where customers can file their complaints. There are various stages involved in the complaint filing and through this article, we will make you aware of them.

JHARKHAND STATE COOPERATIVE BANK VARIOUS BRANCHES MANAGERS

This is the initial state, so if you face any problem, directly visit the branch and meet the branch manager for a quick solution. Or you can call the toll-free number or can fill online complaint form to register your complaint. When you will walk into the branch don’t forget to take all the legal documents related to your account as all these information will be asked by the branch manager.
Toll-free number 1800-200-1947, 1800-22-1070
IFSC Code: IBKL0063JCB
Fax No. : 0651-2510283
Website: https://www.jscb.gov.in

JHARKHAND STATE COOPERATIVE BANK ZONAL MANAGER

If you don’t feel satisfied with the response of the Branch Manager, you can contact the Zonal Manager to find the solution of your problem. The zonal manager will take 8-10 working days to give you a valuable feedback.

JHARKHAND STATE COOPERATIVE BANK HEAD OFFICE

Even after the two stages, you don’t get the solution of your issue, you can write to the Head Office of the Bank regarding your issue. In this step, it will take a period or 15-20 working days to investigate your complaint and give you a valuable feedback.
Address:
Indira Place,
Near Hinoo Chowk,
Hinoo,
Ranchi,
Jharkhand 834002
Phone: 0651 225 0604

BANKING OMBUDSMAN(LOKPAL) JHARKHAND

In case, if your issue is not resolved within 1 month or you are not satisfied with the response of the Bank, you can also contact the Banking Ombudsman. Bank Ombudsman is a free body and investigates the issue without anyone’s interference. Banking Lokpal is appointed by the body appointed by Reserve Bank of India (RBI) and no other body or authority can interfere the processing of the banking Lokpal. The address of Banking Lokpal Jharkhand is mentioned below:
Address of Banking Ombudsman:-
Shri Patric Barla
C/o Reserve Bank Of India
Patna-800001
Tel-2322569/2323734

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