PROCEDURE OF COMPLAINT IN MANIPUR STATE COOPERATIVE BANK

MANIPUR STATE CO-OPERATIVE BANK(MSCB) is the Cooperative Bank of the Manipur State which renders various facilities to its customers like loan facilities, Banking facilities etc. MSCB Ltd. assumes a key role in the cooperative credit structure in the State and has been providing Short Term [Seasonal Agricultural Operations(SAO), Kissan Credit Cards, Medium Term and Long Term credit to the Agriculturists and another Schematic lending. MSCB is committed to embracing technology for all-round improvement in its performance and services. ATMs and mobile banking will be made available for the convenience of the customers. If you face any issue regarding the Bank, you can follow the steps mentioned below in the manner told.

MANIPUR STATE COOPERATIVE BANK ONLINE COMPLAINT FORM

You can fill the online complaint form or dial the toll-free number of the Bank or you can contact to your respective Branch or you can fill the online complaint form which is available on the official website of the bank. You are advised to keep all the complaint related documents with you while complaining in the bank for better feedback. The bank will process your complaint and leave you with a feedback within 3-4 working days. The contact details of the bank are mentioned below:
Contact no.: 03852-222009
Website: http://mscbmanipur.in/
Email: [email protected]

MANIPUR STATE COOPERATIVE BANK HEAD OFFICE

If your issue is not resolved within a reasonable period of time or you are not contented, in that situation you can move towards to the MD of the Bank. The head office you investigate the bank proceedings and bring out the possible solution within 15-20 working days. The address of the Manipur State Cooperative Bank is mentioned below:
Address:
Old Assembly Road,
near Passport Office,
Thangal Bazar,
Adjacent to Mass Hotel,
Imphal,
Manipur 795001

BANKING LOKPAL MANIPUR

This is an open body which investigates your case without anybody’s interference. You can file a complaint in Banking Ombudsman if your issue is not resolved within 30 days or you are not satisfied with the reply. Banking Lokpal is the body appointed by Reserve Bank of India and its office is situated in state capitals.
Address of Banking Ombudsman:-
C/o Reserve Bank Of India
Station Road
Pan Bazar
Guwahati-781001
Tel-2542556/2540445

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