IRCTC Railways Customer Care/ Online Complaint/ Toll Free/ Phone Numbers/ Enquiry

IRCTC Railways/ Customer care Helpline/ Enquiry Phone Nos For all states

We all know that a large of our population use to travel from the Indian Railways. As we all are aware that from economic point of view this is beneficial. Well most of the people face a large amount of problems regarding PNR Status/ Reservation/ Booking of Ticket/ seat availability. If anybody faces any kind of Problem regarding PNR Status/ Reservation/ Booking of Ticket/ seat availability submit your  IRCTC  online complaint/ Customer Care/ Toll free nos are there on which you can call and submit your problem.

You can call on the customer care number, helpline number or toll free numbers/ Enquiry phone numbers for all the states of IRCTC. You can also call on the toll free helpline number of IRCTC.

In this article we will give you the complete info about all these problems. Many people dont have the railway enquiry number. We will update you the contact numbers of IRCTC for all the states. Only for helping you all, we have given the helpline numbers for complaint of rail catering/pantry service. You can also get the registered/corporate head office contact details of Indian Railway Catering and Tourism Corporation Ltd. For detailed information you can also visit the official website of IRCTC.

Railways IRCTC

Indian Railways (IR) is a State owned national transporter, responsible for rail transport in India. It is owned and operated by the Government of India through the Ministry of Railways. It is the fourth largest railway network in the world comprising 119,630 kms (74,330 mi) of total track. In this article we will provide you the complete knowledge about the tatkal scheme/ Tracking your pnr/ Resercation or booking call on Enquiry phone nos etc. If anybody is having the problem regarding the booking the person can contact on IRCTC Customer care number/ Phone Numbers.

Helpline IRCTC/ Customer Care/ Toll Free No

  • IRCTC for Delhi E-Ticketing Customer care : 011-39340000
  • IRCTC Control Office Central Customer care : 011-23345300
  • IRCTC Control Office Central Customer care Kolkatta : 033-26601743
  • IRCTC Control Office Central Customer care Chennai : 044 -25300000/ 044-25353341
  • IRCTC Control Office Central Customer care Mumbai: 022-22618067
  • IRCTC E- mail Complaint : [email protected]
  • IRCTC Toll free No: 18001801295
  • IRCTC Customer Care Ahmedabad:  079-2530-0000
  • IRCTC Customer Care Hyderabad: 040-2530-0000

Ticket Booking IRCTC/ Cancellation of e-tickets

People use to face a lot of problem regarding the booking of the tickets and the many of them cancel the tickets/ journey. We are providing you the complete general information regarding the Ticket booking and the cancellation of the the tickets.There are some important links which are very much helpline in the processing of IRCTC.

Tickets/e-tickets : [email protected]

For Cancellation E-tickets : [email protected]

For Helpdesk please write on : [email protected]

IRCTC Flight Ticket Booking : www.air.irctc.co.in

IRCTC Tatkal Scheme : www.indianrail.gov.in/tatkal_scheme.

For Train Enquiry: www.enquiry.indianrail.gov.in

For more details, Kindly visit the official website of IRCTC i.e. www.irctc.com or www.indianrail.gov.in

Cooperate Office Address IRCTC

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001.

 

 

 

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12 comments

  1. 22416 ap express, cleaning of coach is very bad. Railways should look over about this.

  2. Train no 04417,coach no “B” 5 suffring from without water started jurny. plz. check it.

  3. ASWINI KUMAR BEHERA

    As last two days bank has goes on strick. Today on 01.06.2018 there is no cash available in any ATM. In the crucial time your card swipe machine of SAMBALPUR main station has also not working. I have spent Rs. 40.00 for a ticket of Rs. 110.00 from SAMBALPUR to Bhubaneswar. As your govt. has given instruction for cash less transaction who could it success if these types of case done.

  4. Shamal Kumar Roy

    Coach S3 berth 19 is in seriously bad shape. Its raining heavily and water is seeping in making the entire coach water logged and soiled. Request some immediate response and attention towards the same.
    Train : Howrah – Mysore Express
    Train # : 22817
    Date : 1st June 2018
    PNR # 6114806731
    mobile no : 9836712891

  5. very bad service by ur staffs ur TT is very irrited person he doesn’t know how to speak with passengers he is abusing very much in reservation compartment it doesn’t mean he is a government employer so whatever he can say very bad language he used he is old guy that why I didn’t replayed anything make sure ur staffs has to be behave proper

  6. Train No-21125
    Travel from Gwalior to Indore
    PNR-8206144693
    A1-33
    Bad roll is not clean. TT behaviour is not when I complained about this

  7. Sir I am traveling to 12707 Ap sampark kranti Tirupati to hazratnizamudin from S-9 some any boys songs in very loud and talking to very dirty . I am traveling to girls team pls help me urgent . Seat no33 to 40 pls change the seats in dirty boys urgent train stop will be yerraguntla on 8.35….

  8. brijesh sharma

    :12038,DOJ:08-06-18,CC,LDH-NDLS.
    The AC is not working properly in C9 coach & same informed to train staff as well as train superintendent but no take it seriously, not interested to resolve the problem… Also received water is very hot .. food quality is very bad. Cleaning of coach is very bad.
    Kindly look into this

  9. Train no.14034 Jammu mail from Mara Vaishnodevi Karra to Delhi..PNR no.2247269688..There is issue regarding Meeting with TTE..I call him 3 times but he didn’t come once..So I request uh to check my Waiting list Nd intimate me the concern..plzzz help me as soon as possible

  10. Refund for two failed transaction not credited in my bank account.i am sending email daily to irctc email id but they are not solving the matter. i am again sending the details related to two failed transactions please check them and proceed the refund.
    1)Transaction ID: 10×283441541 Train No./Name: 12062/HBJ JANSHATABDI Date of Booking: 26-May-2018
    Date of Journey: 27-May-2018 Date Of Boarding: 27-May-2018 Date of Arrival: 27-May-2018
    From: NARSINGHPUR (NU) To: HABIBGANJ (HBJ) Boarding At: NARSINGHPUR (NU)
    Resv Upto: HABIBGANJ (HBJ) Quota: GENERAL (GN) Class: SECOND SITTING (2S)
    Payment Status: Late Confirmation Received From Bank On 26-05-2018 Bank Name: PAYTM M Reservation Status: Not Booked
    Transaction Amount:130.0 No. of Adults: 1 No. of Children: 0
    Ticket Type:E-ticket
    Refund Details
    Refund Status:Amount Credited To Bank With Reference No. 20181×303878 Refund Date:28-May-2018 Refund Amount:130.0
    Refund ID:1000×3441541 Bank Refund Transaction ID:2018×4303878 2)Transaction ID: 10×83237614 Train No./Name: 12062/HBJ JANSHATABDI Date of Booking: 26-May-2018
    Date of Journey: 27-May-2018 Date Of Boarding: 27-May-2018 Date of Arrival: 27-May-2018
    From: NARSINGHPUR (NU) To: HABIBGANJ (HBJ) Boarding At: NARSINGHPUR (NU)
    Resv Upto: HABIBGANJ (HBJ) Quota: GENERAL (GN) Class: SECOND SITTING (2S)
    Payment Status: Late Confirmation Received From Bank On 26-05-2018 Bank Name: PAYTM M Reservation Status: Not Booked
    Transaction Amount:130.0 No. of Adults: 1 No. of Children: 0
    Ticket Type:E-ticket
    Refund Details
    Refund Status:Amount Credited To Bank With Reference No. 2018×4288659 Refund Date:28-May-2018 Refund Amount:130.0
    Refund ID:100×83237614 Bank Refund Transaction ID:201814×288659

  11. 12842 Chennai Howrah caromandol exp cleaning Of coach is very bad and all W/L passenger block of toilet and no water supply

  12. CANCELED THE TICKET BUT DID NOT GET REFUND AMOUNT. IT HAS TAKEN MORE THAN 1 MONTHS
    TRANSACTION ID IS 100001267352700

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