INDUSPAY COMPLAINT BOX

Induslnd Bank started its own application for online transactions, by which, you can fully operate your account credits and debits through your phone. Sometimes we face few issues like 

1. Amount deducted but not paid
2. ATM-related issues
3. UPI related issues
4. Payment failure
And many more issues related to your account. In that case, you can refer to the Induslnd Bank complaint box for the solution. To solve the issues follow the steps provided below in the manner told:-

INDUSLND BANK INDUSPAY TOLL-FREE NUMBER

When you face any issue you can directly talk to your Branch Manager for immediate solution of your issue or you can call the toll-free number of Bank or the third possibility is that you can fill the online complaint form. Remember to generate the acknowledgement slip and complaint reference number for future use. At the initial stage, the bank will take around 3-4 days to resolve your issue. The toll-free number of the Induslnd Bank IndusPay is mentioned below:
Induslnd Bank Toll-free number:-  1860 500 5004

ADDRESS OF HEAD CUSTOMER CARE:-

If your issue is not solved within 7 days, then you can write to the Head Customer Care of the Induslnd Bank. The Head Customer Care of the Induslnd Bank will take around 8-10 working days to resolve your issue. The address of the Head Customer Care is mentioned below:
Head Customer care,
OPUS centre
47, central road,
Opp. Tunga Paradise Hotel MIDC,
Andheri(East), Mumbai-400093

INDUSLND BANK INDUSPAY NODAL OFFICER ADDRESS

If even after the two steps, you are still not satisfied, you can write about your complaint to the Nodal Officer of Bank. The Nodal Officer will leave you with a feedback in 15-20 working days. The address of the Induslnd Bank IndusPay Nodal IndusPay is mentioned below:
Nodal Officer
Induslnd Bank Ltd.
701/801 Solitaire corporate park,
167, Guru hargovindji Marg,
Andheri-Ghatkopar link road,
Andheri(East), Mumbai-400093

BANKING OMBUDSMAN

After following the three steps, if you didn’t get any response or not satisfied with the response, the last for you is to write to the Banking Ombudsman. Banking Ombudsman is a body which investigates the issues without anyone’s interference and its located in the State capitals.

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